github-actions[bot]
commented
12 hours ago Hello @TomBener,
@retorquere is ready to assist you with Better BibTeX. In order to do so efficiently, a debug log is generally required. The information it containst is key to him understanding, replicating, and resolving your issue.
Here’s how you can share your debug log:
- If your issue involves specific references, citekey generation, or exports, right-click on the relevant item(s) and select "Better BibTeX -> Submit Better BibTeX debug log" from the menu.
- For issues where items do not play a role, follow these steps:
- Restart Zotero with debugging enabled (Help -> Debug Output Logging -> Restart with logging enabled).
- Reproduce the problem.
- Choose "Send Better BibTeX debug report..." from the help menu.
After these steps, you will receive debug ID displayed in red. Please share this ID with @retorquere in this issue thread. If your query is about an export, include both the actually exported result and your expected/desired outcome.
Sharing your debug log gives @retorquere a view of your Better BibTeX configuration and the elements contributing to the issue. This helps him address your concerns more efficiently.
Thank you.
PS: If the Debug Log menu is not available, or if it fails to send the debug log, you can use the option under “Help” > “Send debug log to file.io”.
Debug log ID
WK7KAEXZ-refs-apse/6.7.240-7
What happened?
I encountered the same issue as described in #2893 again recently. Could you help to diagnose and fix the issue? Thanks very much!