[USABILITY] Broken links in Wellness section

[joegrohens]

Describe the usability issue

The following links are broken in the WELLNESS section. (Error "Empty Guide Content".)

1. Wellness Resources > 24 Hour Crisis Resources Should open Campus Guide > Health & Wellness > General Support > 24-Hour Crisis Resources (Content ID: 9214bef9-4cb3-4596-ae1f-aa6e8261d2f0)

2. Wellness Resources > Counseling Center Should open Campus Guide > Health & Wellness > Mental & Emotional Health > Counseling Center (Content ID: 996915de-2f43-40e1-b24a-40ec7be67c35.1)

3. Wellness Resources > Covid-19 Link to https://covid19.illinois.edu/ (open in external browser)

[joegrohens]

Note - these are seen broken in prod v4.3.61

[TodorBachvarov]

Fixed though the Admin app for both Dev and Prod, so probably there is no need of new build. But If they still appear broken please test with version 5.0.57

[joegrohens]

@TodorBachvarov @pmarkhennessy

Counseling Center is still broken in v4.3.61, but fixed in v5.0.57.

I don't think that Campus Guide articles are in sync between dev and prod. Counseling Center Content ID differs.

• In Prod: 996915de-2f43-40e1-b24a-40ec7be67c35.1
• In Dev: 996915de-2f43-40e1-b24a-40ec7be67c35

Will Campus Guide content be ported from Dev to Prod before release? I am concerned about what might happen.

Status report after testing.

1. Wellness Resources > 24 Hour Crisis Resources: fixed in v4.3.61; fixed in v5.0.57
2. Wellness Resources > Counseling Center: still broken in v4.3.61; fixed in v5.0.57
3. Wellness Resources > Covid-19: fixed in v4.3.61; menu removed in v5.0

[mihail-varbanov]

Currently we cannot fix the Wellness Resources > Counseling Center link in 4.3.61 because it is hardcoded in the application binary. The only way to resolve it for 4.3.61 is to duplicate the "996915de-2f43-40e1-b24a-40ec7be67c35" guide content entry and make it accessible as "65b51137-bf11-45e8-bdc7-93c160560dcd" ID:

{
  "_id": "65b51137-bf11-45e8-bdc7-93c160560dcd",
   "content_id": "65b51137-bf11-45e8-bdc7-93c160560dcd",
   "content_ref": "7e564d55-6f6e-4097-aeec-76d306cf062d"
}

but this is kind of a patch that I am not sure is worth the noise that it will create. Starting from version 5.0 the wellness resource content resides in our Content BB so we can avoid situations like this.

Yes, we need to syn dev and prod guide content. I am not sure who is responsible for maintaining this.

[joegrohens]

@mihail-varbanov @TodorBachvarov

Since we expect to release v5 soon, I think it’s best to leave this error with the Counseling Center alone.

I’m leaving the issue open to remind me to check in the prod build.

[joegrohens]

Status report for this issue on 5.0.68 prod

Wellness Resources > 24 Hour Crisis Resources: confirmed fixed in v5.0.68 prod Wellness Resources > Counseling Center: confirmed fixed in v5.0.68 prod Wellness Resources > Covid-19: confirmed fixed in v5.0.68 prod|

Closing this issue.