Script fails with "internal errors encountered: external process killed a task"

ronivay / XenOrchestraInstallerUpdater

Xen Orchestra install/update script

GNU General Public License v3.0

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Script fails with "internal errors encountered: external process killed a task" #248

Closed Kajetan321 closed 2 weeks ago

Kajetan321 commented 2 weeks ago

Linux xo-ce 5.10.0-28-amd64 #1 SMP Debian 5.10.209-2 (2024-01-31) x86_64 GNU/Linux Node.js version: v20.15.1 Yarn version: 1.22.22

Server specs Two vCPUs with 4GB of RAM

Issue Script fails with "internal errors encountered: external process killed a task"

Installation logfile xo-install.log-202407091958.txt

Kajetan321 commented 2 weeks ago

Oh, I forgot to mention, I tried running the script earlier and it run out of room. I expanded the hard drive to 60GB and tried running the script again, that's when I got the internal error encountered.

mchamlee commented 2 weeks ago

@Kajetan321 I ran into this same issue/error a short time ago. Same server spec, though disk is configured at 20gb. After reviewing the log I attempted the Rollback option, but I don't think it did anything (indicated there wasn't anything to Rollback). I considered giving it more disk or upping the CPU, but before I did that I simply ran the installer again. The 2nd attempt completed successfully, no obvious issues.

ronivay commented 2 weeks ago

As the error suggests, something external seems to have killed the process. Most likely something like an OOM killer, so i'd look into your OS logs for hints what might've happened.

Kajetan321 commented 2 weeks ago

I increased the amount of RAM to 6GB, rebooted and tried again. This time the process finished successfully. Thank you for the suggestion.