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[BUG] #68

Closed DuhoKim closed 3 months ago

DuhoKim commented 3 months ago

Describe the bug I cannot Logging On to RSP, getting an error message saying 'SORID "http://cllogon.org/serverE/users/111696 is already associated with CILogon OIDC Claims.'

To Reproduce Steps to reproduce the behavior:

  1. Go to 'https://data.lsst.cloud/'
  2. Click on 'Log in'
  3. Scroll down to 'ORCID' as Identity Provider
  4. Click on 'Log On'
  5. Click on 'BEGIN' in the process Self Signup With Approval
  6. See error 'SORID "http://cllogon.org/serverE/users/111696 is already associated with CILogon OIDC Claims.'

Expected behavior move on to the next process?

Screenshots 스크린샷 2024-06-13 오후 2 02 35

URL https://id.lsst.cloud/registry/

Desktop (please complete the following information):

Additional context I am assuming the reason has something to do with my previous trial to log on before earning Data Right is conflicting with current Log On process. I believe expunging my account would be a solution similar to Issue #62.

MelissaGraham commented 3 months ago

Thanks @DuhoKim, we'll try to get this figured out quickly.

@Frossie, I did some poking around to try and figure out what's happening.

I can see an account for Duho Kim appears under "My Population" with a status of "Pending Approval", but it does not appear under "CO Petitions", where it should, where we would see it and could approve it.

If I go to their page under "My Population" and click "CO Petitions", there isn't one. If I click on "View History", it looks like their account was created on Sep 3 2023, and that neither I nor Heather ever interacted with this account (e.g., it does not appear that we rejected it after not being able to confirm data rights).

Before we expunge the account and ask Duho to start over, can we learning anything about when/why petitions are being lost in the system?

DuhoKim commented 3 months ago

Dear @MelissaGraham, I am still having the issue. I want to log on and use it during the tutorial session, which starts today. If you can help with it, I'd appreciate it. Thank you.

MelissaGraham commented 3 months ago

My apologies @DuhoKim.

I have expunged your account so that you can start the process again. Keep me posted here, and I'll monitor this thread this morning.

DuhoKim commented 3 months ago

Dear @MelissaGraham, it seems to be working now. It moved on to email confirmation by input code. But It doesn't progress after I log on again and push begin button on Self Signup With Approval. Should I wait confirmation by a human whether I have Data Right?

MelissaGraham commented 3 months ago

Hi @DuhoKim, yes, after the email confirmation step everyone must wait to have their petition approved by a Rubin staff member who verifies data rights. I've just done this for you. You should have received an email about it and be able to log in to the RSP now. Please confirm so we know it worked?

DuhoKim commented 3 months ago

Hi @MelissaGraham, I confirm that I can log on to RSP now. I appreciate your help!

MelissaGraham commented 3 months ago

Great! Thanks Duho. Closing this issue.