No live video ORF1,2,3 - licence key error

[Walker7401]

Hi, as of yesterday live video fails. Log says: Input stream adaptive initialize failed, error opening, license update not successul (no keys), license server returned failure

Seems there was a change at ORF? System: QNAP 251+, linux ubuntu 18.04.5 LTS, Kodi 19.3.0 (20211029), orftvthek 0.12.3+matrix.1

[s0faking]

looks like they changed something with the user token. i will look into it

[UserX404]

'Restart' isn't working and 'Live' is mega laggy.

[UserX404]

@s0faking Die andern Streams (Neueste Sendungen) scheinen auch Probleme zu haben und reißen ständig ab. Hast du das Problem nachstellen können?

[s0faking]

the restart option works for me except for drm content. havent had any problems with the normal videos please send me a debug log if you can. might be just a network issue with the amazon servers i guess.

as for the drm problem i'm not 100% sure yet but it looks like theres a widevine issue. the license request returns error 500. i will post this issue on the inputstream.adaptive issues page, maybe they know whats going on.

2022-01-27 00:00:32.578 T:11580   ERROR <general>: CCurlFile::Open failed with code 500 for https://drm.ors.at/acquire-license/widevine?BrandGuid=13f2e056-53fe-4469-ba6d-999970dbe549&userToken=CLzwYDsNYJARVCNiGuBiLbkE7ac140yZ9JvCzRVzUSH%2B0AQAQtcKWxGz0%2BhmXiwvy8tVGY3eWqFXuObrLo%2FCXKI2e9JqacwT9MZToGDzfe1RB0ZddK6bYwUM8CLL7yfrGxFiBdJCjjiitWUTk%2B8WkqphXdjg7UB%2BZUbKcU8GvFW4xIRAOZUZVXdpm9cqO18%2BPEXM65DmcCbg7h3PVa%2FXcriL8F80NrH%2F8BzwkplMiEd5e3T3qBorUaGx65yxVah%2B:

2022-01-27 00:00:32.578 T:11580   ERROR <general>: AddOnLog: inputstream.adaptive: License server returned failure
2022-01-27 00:00:32.578 T:11580   ERROR <general>: AddOnLog: inputstream.adaptive: License update not successful (no keys)```

[s0faking]

i think i fixed the issue. drm content is working again with this commit. probably needs some further testing but it's looking good so far

[UserX404]

Thank you for your work. I see the new 0.12.4 matrix release. Is there also a release for Leia (python2 dependency)? I'm running on Libreelec on RPi4 and want to wait for the next stable release before switching.

[s0faking]

i've added a non matrix version to the release page. unfortunately i can't test this right now but i think i should work

[UserX404]

Will report back when tested.

[UserX404]

Just tested running the ZIB2 live stream. I keeps stuttering, hanging and buffering. It looks like on a permanent slow internet connection but i'm on a 100mbit line. It only happens with live stream. Restart isn't working with the actual ZIB2 stream but without problems with ORF3 "Themenmontag".

[Azulath]

Just tested running the ZIB2 live stream. I keeps stuttering, hanging and buffering. It looks like on a permanent slow internet connection but i'm on a 100mbit line. It only happens with live stream. Restart isn't working with the actual ZIB2 stream but without problems with ORF3 "Themenmontag".

I'm having the same issue on Matrix.

[s0faking]

please provide some debug logs of the issue (enable compenent specific logging for curl, ffmpeg and video component as well)

[UserX404]

please provide some debug logs of the issue (enable compenent specific logging for curl, ffmpeg and video component as well)

Sent you a mail with logs to the address in your Git profile. Tried [RESTART] some times without success. [START] also wasn't working with ORF1 but with ORF3 e.g.:

2022-02-02 17:53:47.995 T:2317738816 NOTICE: Creating Demuxer 2022-02-02 17:53:47.996 T:2481693504 INFO: CFileCache::Process - Source read didn't return any data! Hit eof(?) 2022-02-02 17:53:48.014 T:2317738816 ERROR: Open - error probing input format, https://playerapi-restarttv.ors.at/livestreams/839fb502-606d-4666-a36c-19f3f2dd8e83/sections/47e1ce0d-4a54-4524-96f1-e4f74c587c3e/manifests/dash/?startTime=2022-02-02T16:53:47Z&X-Api-Key=2e9f11608ede41f1826488f1e23c4a8d 2022-02-02 17:53:48.014 T:2317738816 ERROR: OpenDemuxStream - Error creating demuxer 2022-02-02 17:53:48.014 T:2317738816 NOTICE: CVideoPlayer::OnExit()

[mhochsteger]

Hi,

I also experience the stuttering/hanging (CoreELEC on Odroid C2 device) on some streams (Zib2 for instance). At the same time, I also see unusually high CPU usage. Selecting the lowest quality stream seems to improve a bit (still hanging every few seconds). Maybe the issue is due to missing GPU acceleration in certain streams? A log file is attached, the following lines appear during the stream:

2022-02-02 22:21:52.059 T:3555021696 WARNING: CRenderManager::WaitForBuffer - timeout waiting for buffer
2022-02-02 22:21:54.115 T:3531600768  NOTICE: CVideoPlayerAudio::Process - stream stalled pts:17584687.573 clock:17584687.574
2022-02-02 22:21:57.477 T:3531600768  NOTICE: CVideoPlayerAudio::Process - stream stalled pts:17584689.493 clock:17584689.499
2022-02-02 22:21:59.019 T:3555021696 WARNING: CRenderManager::WaitForBuffer - timeout waiting for buffer
2022-02-02 22:22:00.976 T:3531600768  NOTICE: CVideoPlayerAudio::Process - stream stalled pts:17584691.413 clock:17584691.422

kodi.log

I can also do tests on a branch, if needed.

Best, Matthias

[s0faking]

the timout messages seem to indicate that the player doesn't get the new stream data in time (UserX404s logs had pretty much the same messages). i can't really reproduce the issue on my nvidia shield and laptop though. do you have this problem with every livestream or only the popular ones? for now it looks like the tvthek servers can't handle the load to me.

[UserX404]

Zib1 and zib2 were affected since this issue was reported. Other streams are working (live/restart) without issues. But the affected shows have no issues when they are available in "recent shows". I also have no clue if only the (or all) news shows are affected. (personal time schedule)

[Gghuzr]

Just tested running the ZIB2 live stream. I keeps stuttering, hanging and buffering. It looks like on a permanent slow internet connection but i'm on a 100mbit line. It only happens with live stream. Restart isn't working with the actual ZIB2 stream but without problems with ORF3 "Themenmontag".

Stuttering can also affected by the Widewine Version. On several devices downgrade of widewine via inputhelper solved this problems

[s0faking]

also a possibility, @UserX404 could you try downgrading/upgrading your widewine version? you can change the versions with the program addon from this repo: https://k.slyguy.xyz

[UserX404]

@s0faking In the program addon list of this repo are only 'GPIO Monitor', 'IPTV Merge', and 'NOOBS Companion'.

[s0faking]

Checkout this Guide: https://www.matthuisman.nz/2021/05/widevine-arm-broken.html

[Azulath]

I have difficulties providing logs since my LibreELEC device is at me secondary living place. That being said, according to the discussions going on here this does seem to be a Widevine related issue, doesn't it?

[UserX404]

@s0faking Sent you updated logs with widevine 4.10.2252.0

[UserX404]

Can report the problematic ZIB2 live stream is working again but restart is not possible.

[mhochsteger]

Same here, downgrading widevine solved the issue. Thanks for the help!

[Azulath]

@mhochsteger Which version of widevine are you using?

[mhochsteger]

@Azulath I am now running 4.10.2252.0 (13816.82.0)

[UserX404]

@mhochsteger Is Restart working for you with all streams?

[Walker7401]

Hi, I'm running Kodi 19.3 on QNAP NAS in x86_64 linux. Inputstream Helper is 0.5.8+matrix.1, Inputstream Adaptive is 19.0.0, WideVine is 4.10.2391.0, ORF TV Thek is 0.12.4+matrix.1 As of now 06-FEB-2022 13:00 ORF1 (olympia), ORF2 (ZIB) licestreams do work, may be paused, restarted and work again like a charm. After reading all your comments and after a lot of fiddeling around I uninstalled every video add-on on kodi and as well deleted video-related addons in the filesystem of kodi. Then I re-installed TVTHEK and of course it's now missing dependancies, and hooray, it works (even with a newer version of widevine than @mhochsteger is reporting)

[Azulath]

please provide some debug logs of the issue (enable compenent specific logging for curl, ffmpeg and video component as well)

You can find my logs here: http://ix.io/3OYC

@mhochsteger I have downgraded to 4.10.2252.0 (13816.82.0), but it hasn't resolved the issue. I have also unistalled ORF, Netflix and InputstreamHelper (cannot uninstall Inputstream Adaptive) and re-installed them but this also did not resolve the issue.

[Gghuzr]

@Walker7401

The widewine issue is mostly impacted on ARM plattforms like Raspi or E2 receiver and not x64

[Azulath]

ORF 0.12.4 and Widevine does seem to work now after re-installing and downgrading with SlyGuy's addon.

[s0faking]

you should install https://github.com/s0faking/plugin.video.orftvthek/releases/tag/0.12.4

[UserX404]

Live video is working since the Widevine rollback but does nobody have issues with the resart feature? As mentioned before Zib1/2 streams doesn't work for me with resart and i'm wondering this happens only to me.

[s0faking]

i just pushed the update to the offical repo. for now use the zip files from the release page

[s0faking]

Live video is working since the Widevine rollback but does nobody have issues with the resart feature? As mentioned before Zib1/2 streams doesn't work for me with resart and i'm wondering this happens only to me.

i tried to reproduce this. also with zib1/2 but i wasn't able to get the same behaviour. restart streams play flawless on my test systems. according to the log the request to the restart is denied, the only way i can get the same error is when i wait until the restart is not available anymore (thats always after the show has ended afaik) and use the restart button. thats normal behaviour though