Integration loading fine but only finding 2 entities.

[Collin98783]

I was able to get the TryFi integration loaded into HA following the instructions step by step but its only finding 2 entities,(Light.pet_collar_Light) (Select.pet_lost_mode). and even though HA "found" them, there state is unavailable and cant be used in any way. ive restarted HA, Tried the manual install method, Re-loaded the TryFi Application on my phone but all same results. not sure if this is a bug or something im missing? im using the most up to date version of Home Assistant, HACS and the TryFI integration. any help would be great

EDIT: i saw something about Pytryfi in another issue fourm. not sure if this is something i need to make this work or not, didnt see anything in the instructions about it.
!

[estiens]

Same here. Gonna see after a day or two the other ones pop up!

[estiens]

@Collin98783 - if you installed from HACS pytryfi should be installed automatically

[estiens]

The rest of mine came in after about an hour and another restart of core. I did make sure my app on my phone was closed at the time, but doesn't seem to have a problem both being connected now...

[sbabcock23]

Hi @Collin98783 ,

Are you still having this issue? If you can enable debugging in HA, I would be interested in the TryFi debug logs.

Thanks!

[Apadgett879]

Hi @Collin98783 ,

Are you still having this issue? If you can enable debugging in HA, I would be interested in the TryFi debug logs.

Thanks!

Hello, I also get this issue actively, What information would you like?

[Apadgett879]

@sbabcock23 Its been a few days for me, and I also only see 1 device and 2 entities as well. What information can I give you to assist with troubleshooting?

[sbabcock23]

Hi @Apadgett879 ,

Can you enable debug mode in HA and then restart HA? During the restart there should be several debug statements that have tryfi in them, you can share all of these. Please just cross check that there isn't any sensitive/personal data before you share (e.g. firstname, lastname, etc.).

[Apadgett879]

@sbabcock23

It was a lot of info so I made a pastebin

https://pastebin.com/EnVnrhu6

it appears to loop this error over and over

I have a unredacted version if you need the additional Info.

[eternistarr]

I'm having the same issue. Would my logs be helpful as well?

[sbabcock23]

Yes @eternistarr it would help as well. Especially during the issue.

[eternistarr]

Yes @eternistarr it would help as well. Especially during the issue.

Sorry thought this would be easier but I'm not seeing a built in way to get what you need and I'm not finding clear documentation on how to get it.

[Apadgett879]

@eternistarr I installed the log viewer addon and added logger to my yaml file then rebooted

[eternistarr]

2022-04-30 15:44:47 ERROR (MainThread) [homeassistant] Error doing job: Task exception was never retrieved Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 137, in _handle_refresh_interval await self._async_refresh(log_failures=True, scheduled=True) File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 268, in _async_refresh update_callback() File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 328, in _handle_coordinator_update self.async_write_ha_state() File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 532, in async_write_ha_state self._async_write_ha_state() File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 570, in _async_write_ha_state state = self._stringify_state(available) File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 538, in _stringify_state if (state := self.state) is None: File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 994, in state if (is_on := self.is_on) is None: File "/config/custom_components/tryfi/light.py", line 74, in is_on return bool(self.pet.device.ledOn) File "/usr/local/lib/python3.9/site-packages/pytryfi/fiDevice.py", line 60, in ledOn return self._ledOn AttributeError: 'FiDevice' object has no attribute '_ledOn' Connected

[sbabcock23]

@eternistarr , can you share other references to tryfi in your logs? I'm looking for the api responses.

[Apadgett879]

@sbabcock23 did mine contain the needed info?

[sbabcock23]

@sbabcock23 did mine contain the needed info?

It had the info in it. I took a quick glance I didn't see any errors but I'll take a closer look at it shortly.

[Apadgett879]

@sbabcock23 the error was at the very end, seemed to be a python error

[eternistarr]

https://pastebin.pl/view/cefb4afd

[sbabcock23]

Thanks @eternistarr , this helps but it doesn't have the debug logs. Can you set the log level to debug and restart HA so I can see everything?

[eternistarr]

Thanks @eternistarr , this helps but it doesn't have the debug logs. Can you set the log level to debug and restart HA so I can see everything?

If I knew how. I've been trying to find some article to tell me how but only find vsocde stuff and I couldn't get it to connect

[sbabcock23]

Hi @eternistarr ,

You can set the below in configuration.yaml

logger: default: debug

[Apadgett879]

@eternistarr use the above change, use the terminal add on to make it easier use the log viewer add on

[eternistarr]

https://pastebin.pl/view/e684e127 Any better?

[sbabcock23]

Thank you @eternistarr and @Apadgett879 , I believe I found the issue based on what you provided. Please give the latest version of hass-tryfi a go. It should be version 0.0.11

[Apadgett879]

@sbabcock23 I can confirm this resolved my issue. Thank you!

[eternistarr]

Thank you @eternistarr and @Apadgett879 , I believe I found the issue based on what you provided. Please give the latest version of hass-tryfi a go. It should be version 0.0.11

Thank You, This fixed it!

[Collin98783]

Hello! I know I haven't been active on this thread since my issue was posted. Just wanted to say since the latest TryFi update my issue has been resolved!!! Thanks for a great integration! I look forward to seeing what other great features get added!