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[BUG-202771] missing product listings on marketplace.secondlife.com #3063

Open sl-service-account opened 6 years ago

sl-service-account commented 6 years ago

Steps to Reproduce

Nothing as far as a i know.

Actual Behavior

i had product listings for the following products. but it seams they are gone now:

https://marketplace.secondlife.com/p/stream-board-Shoutcast-icecast-stream-receiver-club-internet-radio/5219950 https://marketplace.secondlife.com/p/Citizens-band-radio-CBFunkpager/1818961

The products show as UNASSOCIATED in the viewers MARKETPLACE LISTINGS http://storage3.static.itmages.com/i/17/1214/h_1513257345_7226818_ec18e27266.png

The problem must have happened after November 20, 2017 07:09 AM PST cause i sold a stream board at that date the last time.

Expected Behavior

Still having my already done product listings on secondlife.marketplace.com with reviews and so on.

Other information

Links

Related

Original Jira Fields | Field | Value | | ------------- | ------------- | | Issue | BUG-202771 | | Summary | missing product listings on marketplace.secondlife.com | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | 4t Mildor (4t.mildor) | | Created at | 2017-12-14T08:58:52Z | | Updated at | 2017-12-19T00:29:00Z | ``` { 'Business Unit': ['Platform'], 'Date of First Response': '2017-12-18T18:28:55.375-0600', 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'i had product listings for the following products. but it seams they are gone now:\r\n\r\nstream_board[modify/transfer]v2.3.1\r\nThank you\r\n[CB]Funk-System3.0-boxed\r\n', 'What were you doing when it happened?': 'Nothing as far as a i know.', 'What were you expecting to happen instead?': 'Still having my already done product listings.', } ```
sl-service-account commented 6 years ago

4t Mildor commented at 2017-12-14T12:57:47Z, updated at 2017-12-14T13:04:15Z

added it to the bug description.

sl-service-account commented 6 years ago

Spidey Linden commented at 2017-12-19T00:28:55Z

Good afternoon,

Thank you for your patience while we investigated the issue which affected your Marketplace listing. Your product listing should now be visible and showing as unlisted in your merchant dashboard. Please review all your settings for your product before relisting. Once you’ve reviewed them and everything looks correct, you will be able to relist the product.

We apologize for this inconvenience.