What just happened?

I have been listing items in Market Pl.ace for over 10 years and never before encountered this problem.. When editing a new listing, and go to add the demo, When the search box appears and I put the name of the item into the box.. nothing comes up. If I go to edit the demo and select the :Quick Fill option, when the search box appears I put in the name of the item and again nothing comes up.

What were you doing when it happened?

No error messages just no response from the search box when entering the name of a new product... If I put an old already listed and activated item in the search box it will find that but NO NEW items.

What were you expecting to happen instead?

I expected the search to find the new listed items like it has done thousands of times before when editing a new item. Last few time it has failed.

Other information

I sent this problem originally to Customer Service for Market Place: and this is their last reply: From a copy and paste: Ticket comment Corky Linden –

Hello Tazzie Tuque,

Thank you for your response. After investigation, it appears as though this issue may be a bug or error which would be best handled through our bug report system known as JIRA (http://jira.secondlife.com). While our Support team is always happy to help, there are certain technical issues which can only be addressed via a development or engineering investigation.

JIRA is a system designed to track, triage, and escalate bugs and system problems to our technical and design teams. System and program bugs or errors with the Second Life software, server function, or website can be reported in this fashion. For more information on our JIRA system and process, please visit our Wiki and Knowledge Base for helpful tips, tutorials and procedures for submitting bugs and issues: JIRA: http://jira.secondlife.com Information about JIRA (Bug Tracker): http://wiki.secondlife.com/wiki/Bug_Tracker

In your report, please include as many details as possible about your problem: Which version of the client are you using? (This can be found in Help > About Second Life) Your computer specifications (from Help > About Second A description of the problem, explaining what you do / see / don't see, including any error messages Step-by-step directions on how to reproduce your A screenshot of what you are seeing. Including this information with your report will help the bug tracking team address your issue quickly.

Regards,

Corky Linden Second Life Support Linden Lab

Sincerely, Second Life Support Team

1241153:646620

So I am doing what they asked.. it would be amazing if this could be fixed soon as it now takes hours to edit without the use of the search .. and I cannot add my demos or related products since the search will not respond.

Original Jira Fields

| Field | Value | | ------------- | ------------- | | Issue | BUG-225413 | | Summary | In Market Place, during edit process to create listing for a new product.. the "search" window no longer works for new items. | | Type | Bug | | Priority | Unset | | Status | Accepted | | Resolution | Triaged | | Reporter | Tazzie Tuque (tazzie.tuque) | | Created at | 2018-09-06T09:07:33Z | | Updated at | 2018-09-06T20:24:39Z | ``` { 'Build Id': 'unset', 'Business Unit': ['Platform'], 'Date of First Response': '2018-09-06T15:24:15.586-0500', "Is there anything you'd like to add?": "I sent this problem originally to Customer Service for Market Place: and this is their last reply: From a copy and paste: \r\nTicket comment \r\nCorky Linden –\r\n\r\nHello Tazzie Tuque,\r\n\r\nThank you for your response. After investigation, it appears as though this issue may be a bug or error which would be best handled through our bug report system known as JIRA (http://jira.secondlife.com). While our Support team is always happy to help, there are certain technical issues which can only be addressed via a development or engineering investigation.\r\n\r\nJIRA is a system designed to track, triage, and escalate bugs and system problems to our technical and design teams. System and program bugs or errors with the Second Life software, server function, or website can be reported in this fashion.\r\nFor more information on our JIRA system and process, please visit our Wiki and Knowledge Base for helpful tips, tutorials and procedures for submitting bugs and issues:\r\nJIRA: http://jira.secondlife.com\r\nInformation about JIRA (Bug Tracker): http://wiki.secondlife.com/wiki/Bug_Tracker\r\n \r\nIn your report, please include as many details as possible about your problem:\r\nWhich version of the client are you using? (This can be found in Help > About Second Life)\r\nYour computer specifications (from Help > About Second\r\nA description of the problem, explaining what you do / see / don't see, including any error messages\r\nStep-by-step directions on how to reproduce your\r\nA screenshot of what you are seeing.\r\nIncluding this information with your report will help the bug tracking team address your issue quickly.\r\n \r\n\r\nRegards,\r\n\r\nCorky Linden\r\nSecond Life Support\r\nLinden Lab\r\n\r\n\r\nSincerely,\r\nSecond Life Support Team\r\n\r\n\r\n1241153:646620\r\n\r\nSo I am doing what they asked.. it would be amazing if this could be fixed soon as it now takes hours to edit without the use of the search .. and I cannot add my demos or related products since the search will not respond.\r\n", 'ReOpened Count': 0.0, 'Severity': 'Unset', 'System': 'Website', 'Target Viewer Version': 'viewer-development', 'What just happened?': 'I have been listing items in Market Pl.ace for over 10 years and never before encountered this problem.. When editing a new listing, and go to add the demo, When the search box appears and I put the name of the item into the box.. nothing comes up. If I go to edit the demo and select the :Quick Fill option, when the search box appears I put in the name of the item and again nothing comes up.', 'What were you doing when it happened?': 'No error messages just no response from the search box when entering the name of a new product... If I put an old already listed and activated item in the search box it will find that but NO NEW items.', 'What were you expecting to happen instead?': 'I expected the search to find the new listed items like it has done thousands of times before when editing a new item. Last few time it has failed.', } ```

secondlife / jira-archive

[BUG-225413] In Market Place, during edit process to create listing for a new product.. the "search" window no longer works for new items. #4219

What just happened?

What were you doing when it happened?

What were you expecting to happen instead?

Other information