sendingtk / chatwoot

Other
52 stars 74 forks source link

Request for inbox icon change option - evolution api, etc #155

Closed techmind-enterprises closed 4 weeks ago

techmind-enterprises commented 1 month ago

Is your feature or enhancement related to a problem? Please describe.

nestor1

When connecting via Evolution-API, the default inbox displays a "cloud" icon (as shown in the example image above). For businesses with multiple WhatsApp connections through the Evolution-API, the workflow would be greatly optimized if there were an option to upload and replace this default "cloud" icon with a custom icon specific to each company's inbox.

Describe the solution you'd like

Proposed Improvement: Allow users to upload and assign custom icons to inboxes within the Evolution-API environment. This feature would enhance the visual appeal and create a more dynamic, streamlined workspace, especially for businesses managing multiple connections.

Benefits:

Describe alternatives you've considered

No response

Additional context

No response

nestordavalos commented 4 weeks ago

Unfortunately, it is not possible to customize this icon at the moment. The "cloud" icon serves the specific purpose of indicating which channel is being used, and it is part of the system's standard design to maintain a clear and consistent visual identification of different communication channels. Changing this icon could cause confusion in quickly identifying channels and impact design consistency.

I understand that it would be helpful to customize it for improved efficiency in environments with multiple connections. We appreciate your suggestion and will pass it along to the product team for consideration in future improvements.