Open barbaracska opened 9 years ago
Have you tried enabling debugging (are there any error messages in the log)? If you're using safari, try the latest off of github as there is a fix for it.
Hi Brent,
Thank you for your prompt reply. There are no error messages. So I am trying to edit the header of the following post: http://www.jet-settera.com/art-basel-miami/
When I click on large crop and full width, then i get the following. And it does not seem to be saving.
When I only click on large crop, I can see the new thumbnail in the right hand side, however the new thumbnail does not appear in the page after I press update page ad view page. So, I dont understand why I cannot save the new thumbnail in the first scenario and also, why I cannot insert the new thumbnail to the post. Thank you for your help.
On 24 Nov 2014, at 21:17, Brent wrote:
Have you tried enabling debugging (are there any error messages in the log)? If you're using safari, try the latest off of github as there is a fix for it.
— Reply to this email directly or view it on GitHub.
Do you see anything in the javascript console? What browser are you using? What version of the plugin?
Hey Brent, I don't really know what the javascript console is . I am using Safari. I will let you know the version of the plug-in once I get home. If you want, I can give you access to the site if you think you can help me fix this issue. Thank you, Barbara
Date: Mon, 24 Nov 2014 16:09:53 -0800 From: notifications@github.com To: post-thumbnail-editor@noreply.github.com CC: barbaracska@hotmail.com Subject: Re: [post-thumbnail-editor] PTE Doesn't Work (#106)
Do you see anything in the javascript console? What browser are you using? What version of the plugin?
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=
With safari you should be using 2.4.3-beta which is available from here: https://github.com/sewpafly/post-thumbnail-editor/archive/master.zip
Hi Brent,
I am using Version 2.4.2 of the PTE plug-in.
Thanks, Barbara
On 25 Nov 2014, at 00:09, Brent wrote:
Do you see anything in the javascript console? What browser are you using? What version of the plugin?
— Reply to this email directly or view it on GitHub.
Hey Brent, I have updated the PTE for the new version, but it is still not working. I see the cut image on the right hand side, but how do I apply this for the post? Somehow it does not save to the post. Please kindly advise how to fix this issue, as this has been a big issue for me for a while and I would like to solve this.
Thank you, Barbara
On 25 Nov 2014, at 19:13, Brent wrote:
With safari you should be using 2.4.3-beta which is available from here: https://github.com/sewpafly/post-thumbnail-editor/archive/master.zip
— Reply to this email directly or view it on GitHub.
I don't have access to a Safari browser unfortunately, so unless I can get more information, i won't be much help.
I dont see any error message in the javascript console. I also use Firefox too, so Safari is not an issue for me. When I select large cropped, I get the following message:
No image has been generated yet for image: 'full-width'
So it looks like the theme wants me to generate an image as full width, however I cannot just pick full width as a criteria. It doesnt work. I tried in Firefox too, but it still doesnt work. I think there is a trick in how to do this, because in the very beginning i managed to re-size one photo but I dont know what I did. Ever since, I have been trying to resize images without any success. So, if you could tell me how this thumbnail works, that would be great. This has been a major issue for me for the last month or two.
Thank you for your help, Barbara
On 26 Nov 2014, at 23:50, Brent wrote:
Are there any errors in the javascript console? (http://apple.stackexchange.com/a/128478) Does it work with a different browser, either chrome or firefox? I don't have access to a Safari browser unfortunately, so unless I can get more information, i probably can't help.
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Basic premise:
More information can be found here: http://sewpafly.github.io/post-thumbnail-editor/editor/#cropping
Additionally there are some youtube videos of it in action here: http://youtu.be/ESDHKnW50No, http://youtu.be/CZ7Rs1bz95M, http://youtu.be/MgnvUEqBVZY
If it would help, I could look at your site to see if there is something wrong, but I don't think that there is. The message about the missing image isn't an "error" per se, it just means wordpress hasn't yet generated the image.
Hi Brent,
I have watched all the videos. I have seen some of these before. Thank you for sending these and all your kind help with this. Everything works the way it is described in the video tutorial, however the cropped image does not show after I cropped it in the thumbnail. So it is very frustrating and I dont understand why it happens this way. Check out the following image: http://www.jet-settera.com/glamour/
My login is *, password is *. Please kindly take a look and let me know what is wrong and what you think I should do to fix this.
Thank you v much for your help.
Barbara
On 27 Nov 2014, at 19:50, Brent wrote:
Basic premise:
Select the thumbnails in the table that you want to modify. Select the crop of the image by dragging on the image Select the "save" button which will let you review the crop More information can be found here: http://sewpafly.github.io/post-thumbnail-editor/editor/#cropping
Additionally there are some youtube videos of it in action here: http://youtu.be/ESDHKnW50No, http://youtu.be/CZ7Rs1bz95M, http://youtu.be/MgnvUEqBVZY
If it would help, I could look at your site to see if there is something wrong, but I don't think that there is. The message about the missing image isn't an "error" per se, it just means wordpress hasn't yet generated the image.
— Reply to this email directly or view it on GitHub.
Do you still require help with this? I still have the email with the username/password if you would like me to take a look at this now. (Sorry, it's been a busy couple of months)
On Sat, Nov 29, 2014 at 1:45 AM, barbaracska notifications@github.com wrote:
Hi Brent,
I have watched all the videos. I have seen some of these before. Thank you for sending these and all your kind help with this. Everything works the way it is described in the video tutorial, however the cropped image does not show after I cropped it in the thumbnail. So it is very frustrating and I dont understand why it happens this way. Check out the following image: http://www.jet-settera.com/glamour/
My login is Barb, password is 2014Birka. Please kindly take a look and let me know what is wrong and what you think I should do to fix this.
Thank you v much for your help.
Barbara
On 27 Nov 2014, at 19:50, Brent wrote:
Basic premise:
Select the thumbnails in the table that you want to modify. Select the crop of the image by dragging on the image Select the "save" button which will let you review the crop More information can be found here: http://sewpafly.github.io/post-thumbnail-editor/editor/#cropping
Additionally there are some youtube videos of it in action here: http://youtu.be/ESDHKnW50No, http://youtu.be/CZ7Rs1bz95M, http://youtu.be/MgnvUEqBVZY
If it would help, I could look at your site to see if there is something wrong, but I don't think that there is. The message about the missing image isn't an "error" per se, it just means wordpress hasn't yet generated the image.
— Reply to this email directly or view it on GitHub.
— Reply to this email directly or view it on GitHub https://github.com/sewpafly/post-thumbnail-editor/issues/106#issuecomment-64946733 .
I think my IT guy fixed it. It was a real pain. We decided not to use the PTE in the end. Thanks for your email.
On 12 Jan 2015, at 18:17, Brent wrote:
Do you still require help with this? I still have the email with the username/password if you would like me to take a look at this now. (Sorry, it's been a busy couple of months)
On Sat, Nov 29, 2014 at 1:45 AM, barbaracska notifications@github.com wrote:
Hi Brent,
I have watched all the videos. I have seen some of these before. Thank you for sending these and all your kind help with this. Everything works the way it is described in the video tutorial, however the cropped image does not show after I cropped it in the thumbnail. So it is very frustrating and I dont understand why it happens this way. Check out the following image: http://www.jet-settera.com/glamour/
My login is Barb, password is 2014Birka. Please kindly take a look and let me know what is wrong and what you think I should do to fix this.
Thank you v much for your help.
Barbara
On 27 Nov 2014, at 19:50, Brent wrote:
Basic premise:
Select the thumbnails in the table that you want to modify. Select the crop of the image by dragging on the image Select the "save" button which will let you review the crop More information can be found here: http://sewpafly.github.io/post-thumbnail-editor/editor/#cropping
Additionally there are some youtube videos of it in action here: http://youtu.be/ESDHKnW50No, http://youtu.be/CZ7Rs1bz95M, http://youtu.be/MgnvUEqBVZY
If it would help, I could look at your site to see if there is something wrong, but I don't think that there is. The message about the missing image isn't an "error" per se, it just means wordpress hasn't yet generated the image.
— Reply to this email directly or view it on GitHub.
— Reply to this email directly or view it on GitHub https://github.com/sewpafly/post-thumbnail-editor/issues/106#issuecomment-64946733 .
— Reply to this email directly or view it on GitHub.
Hi, I have tried to use the PTE on my website. http://www.jet-settera.com. I m unable to make this work. I use firefox and wordpress 4.0.1. I usually click on full width and large crop then press crop and save, but it doesn't save. I also tried large crop only and even didn't save that way. I have already disabled many plug-ins to make sure that I don't have conflicting plug-in, but didn't work. My email is barbaracska@hotmail.com. Please help! Thank you!