search

singer-io / tap-outreach

GNU Affero General Public License v3.0
6 stars 21 forks source link

Encountered an error while attempting to replicate data from Outreach(Error testing Outreach authentication) #24

Closed asharmaupland closed 1 year ago

asharmaupland commented 1 year ago

I am getting error while attempting to replicate data from Outreach(Error testing Outreach authentication) using stitch API. Has anyone seen this?

2023-04-24 06:54:42,079Z tap - response.raise_for_status() 2023-04-24 06:54:42,079Z tap - File "/code/orchestrator/tap-env/lib/python3.9/site-packages/requests/models.py", line 941, in raise_for_status 2023-04-24 06:54:42,079Z tap - raise HTTPError(http_error_msg, response=self) 2023-04-24 06:54:42,079Z tap - requests.exceptions.HTTPError: 400 Client Error: Bad Request for url: https://api.outreach.io/oauth/token 2023-04-24 06:54:42,079Z tap - 2023-04-24 06:54:42,079Z tap - During handling of the above exception, another exception occurred: 2023-04-24 06:54:42,079Z tap - 2023-04-24 06:54:42,080Z tap - Traceback (most recent call last): 2023-04-24 06:54:42,080Z tap - File "/code/orchestrator/tap-env/bin/tap-outreach", line 33, in 2023-04-24 06:54:42,080Z tap - sys.exit(load_entry_point('tap-outreach==0.7.0', 'console_scripts', 'tap-outreach')()) 2023-04-24 06:54:42,080Z tap - File "/code/orchestrator/tap-env/lib/python3.9/site-packages/singer/utils.py", line 229, in wrapped 2023-04-24 06:54:42,080Z tap - return fnc(*args, **kwargs) 2023-04-24 06:54:42,080Z tap - File "/code/orchestrator/tap-env/lib/python3.9/site-packages/tap_outreach/init.py", line 45, in main 2023-04-24 06:54:42,080Z tap - check_auth(client) 2023-04-24 06:54:42,080Z tap - File "/code/orchestrator/tap-env/lib/python3.9/site-packages/tap_outreach/init.py", line 33, in check_auth 2023-04-24 06:54:42,080Z tap - raise Exception('Error testing Outreach authentication') 2023-04-24 06:54:42,080Z tap - Exception: Error testing Outreach authentication 2023-04-24 06:54:42,109Z target - INFO Requests complete, stopping loop 2023-04-24 06:54:42,148Z main - INFO Target exited normally with status 0 2023-04-24 06:54:42,151Z main - INFO No tunnel subprocess to tear down 2023-04-24 06:54:42,151Z main - INFO Exit status is: Discovery succeeded. Tap failed with code 1 and error message: "Error testing Outreach authentication". Target succeeded.

dmosorast commented 1 year ago

It seems that something has happened on the Outreach side with the OAuth app used by Stitch and the backend system is rejecting authorization requests. We've reached out to try to get to the bottom of it.

guimolnar commented 1 year ago

I have the same issue, couldn't authorize the integration during set up via Stitch's UI

dmosorast commented 1 year ago

No updates yet from our communication thread with Outreach, but if folks come upon this issue and are blocked by this error, I'd encourage you to reach out to Outreach support to provide more context and express the ongoing impact.

dmosorast commented 1 year ago

Just a quick update, we have been able to create a new OAuth app for this integration, and are in the process of getting it Published for general usage. Will update here when it's ready. This will require re-authorizing the connection in the Stitch UI.

dmosorast commented 1 year ago

@asharmaupland @guimolnar The OAuth app has been fixed.

You will need to go into the connection settings for your connection in Stitch and re-authorize with the new app, and you should be good to go!

asharmaupland commented 1 year ago

Its working fine. thanks

sgandhi1311 commented 1 year ago

Issue is resolved. User had to re-authorize the connection.