speechmatics / speechmatics-python

Python library and CLI for Speechmatics
https://speechmatics.github.io/speechmatics-python/
MIT License
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Auth key error in both Python and CLI version #79

Closed ourway closed 9 months ago

ourway commented 9 months ago

Describe the bug Auth key gives 403

To Reproduce

peechmatics config set --auth-token yMJVc*******************HaZ
speechmatics batch transcribe audio.mp3

Expected behavior I expect it to work

Screenshots/Logs

Processing audio.mp3
==========
httpx.HTTPStatusError: Client error '403 Forbidden' for url 'https://asr.api.speechmatics.com/v2/jobs?sm-sdk=python-cli-1.12.0'
For more information check: https://httpstatuses.com/403

Additional context API keys are generated and I am sure are correct.

nickgerig commented 9 months ago

Hi @ourway

A common reason for this response is when you have reached the limits of your allowance for free usage per month. You can check that via the portal: https://portal.speechmatics.com/usage/

If that's not the issue then please raise a support request and we'll check your account details.

Thanks

Nick