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squatchsoftware / fetch

Connect your Outlook and Office 365 calendar events to Alexa and Google Home.
MIT License
5 stars 2 forks source link

time zone issue #4

Open twassmer opened 6 years ago

twassmer commented 6 years ago

I get An error occurred getting calendar timezone information. Resource could not be discovered.

squatchycode commented 6 years ago

The message we get back from the Microsoft Graph call Fetch makes is pretty generic. However, this error typically means that either the User doesn't have an Exchange/Outlook mailbox or the mail system is setup to be onPremise only mail system.

If its an OnPremise system then the "Microsoft Graph" which is what Fetch uses to get the information cannot get to your information. https://developer.microsoft.com/en-us/graph/

It would be great if you could ask the administrator of your email if you know who that is and confirm its the case. You can also try out the Graph Explorer which is online (provided by Microsoft) to see if you can access your mailbox and/or get a better email message. https://developer.microsoft.com/en-us/graph/graph-explorer

If you can access your email from Graph explorer then we can take a closer look at the issue.