TokenManagerRetrieveError: error retrieving the token

[MohammedFadin]

Hi,

We keep getting the below error every time we create the PVC for COS. Although the secret is 100% correct, and even my colleagues from the IBM pre-sales team faced the issue.

Volume:        
Labels:        <none>
Annotations:   ibm.io/auto-create-bucket: true
               ibm.io/auto-delete-bucket: false
               ibm.io/bucket: some-data-buckets
               ibm.io/endpoint: https://s3.eu-gb.cloud-object-storage.appdomain.cloud
               ibm.io/secret-name: cos-secret
               kubectl.kubernetes.io/last-applied-configuration:
                 {"apiVersion":"v1","kind":"PersistentVolumeClaim","metadata":{"annotations":{"ibm.io/auto-create-bucket":"true","ibm.io/auto-delete-bucket...
               volume.beta.kubernetes.io/storage-provisioner: ibm.io/ibmc-s3fs
Finalizers:    [kubernetes.io/pvc-protection]
Capacity:      
Access Modes:  
VolumeMode:    Filesystem
Events:
  Type       Reason                Age              From                                                                                                   Message
  ----       ------                ----             ----                                                                                                   -------
  Normal     ExternalProvisioning  2s (x2 over 2s)  persistentvolume-controller                                                                            waiting for a volume to be created, either by external provisioner "ibm.io/ibmc-s3fs" or manually created by system administrator
  Normal     Provisioning          2s               ibm.io/ibmc-s3fs_ibmcloud-object-storage-plugin-58bb8c4bd7-rcvc6_d97eb5f7-9909-11e9-a6f2-5a64554202b0  External provisioner is provisioning volume for claim "devops/some-data-object-stroage"
  Warning    ProvisioningFailed    1s               ibm.io/ibmc-s3fs_ibmcloud-object-storage-plugin-58bb8c4bd7-rcvc6_d97eb5f7-9909-11e9-a6f2-5a64554202b0  failed to provision volume with StorageClass "ibmc-s3fs-icp": some-data-object-stroage:e4590478079b4de6b00a618a60fd2686:cannot create bucket some-data-buckets: TokenManagerRetrieveError: error retrieving the token

[peter-van-sickel]

I had the same issue. In my case the api-key in the secret had a corrupted value. Don't know how it got corrupted. Could be I forgot to base64 encode it before creating the secret. Originally, the secret was created with the command. Deleted the corrupted secret and recreated with YAML using stringData so it is easier to tell what the secret values are.