Open notramo opened 2 years ago
Sounds great, but let's send it to #syphon-support instead ;)
No, because it contains details (logs, screenshots) that shouldn't be public. For example, if a screenshot contains details about contacts, that shouldn't be posted in a public room, where hundreds of non-developers can see it.That's why it would be an encrypted DM sent to only one developer. Then the developer can invite the user to #syphon-support.
Ah, didn't read the description as carefully. It would be a E2EE DM, probably to me at first - like you mentioned - but i would like to consider a mod or "core" team room for triage in the future.
One thought is to make the rageshake toggle-able, probably default-on (as it should ask permission before doing anything).
"Traditionally", a shake is the Ripple trigger so we need to balance how this would work with #332.
If you shake your phone when Element is open, it displays a dialog about bug report.
The same could be implemented in Syphon for easy error reporting.
The Element implementation posts the reports to a HTTPS server, but in Syphon, a report file could be sent in an E2EE DM to @ereio. This way, it would be possible to say thanks for the report, and ask more questions if needed.
The dialog should say this:
If the user clicks Yes, then the app should open an encrypted DM with @ereio, and send the file.