[Bug] Login not possible

[Usaksport]

Hi,

leider kann ich mich nicht einloggen. Es kommt jedes mal ein Fehler, dass nicht mit dem Server kommuniziert werden konnte.

Hi,

Unfortunately I can't log in. Every time I get an error saying that I can't communicate with the server.

[Usaksport]

Das war im LOG.

That was in the LOG:

2024-03-19 19:47:50 | INFO | sf_scrapbook_helper:54 | Starting up 2024-03-19 19:47:50 | DEBUG | sf_scrapbook_helper:73 | Setup window 2024-03-19 19:49:11 | ERROR | sf_scrapbook_helper::message:466 | Error loggin in AccountIdent { server_id: ServerID(18129289296305185704), account: AccountID(0) }: Server responded with error: wrong pass 2024-03-19 19:50:18 | INFO | sf_scrapbook_helper:54 | Starting up 2024-03-19 19:50:18 | DEBUG | sf_scrapbook_helper:73 | Setup window 2024-03-19 19:51:01 | ERROR | sf_scrapbook_helper::message:466 | Error loggin in AccountIdent { server_id: ServerID(8445651382596243756), account: AccountID(0) }: Server responded with error: wrong pass 2024-03-19 19:51:09 | WARN | sf_scrapbook_helper::message:1302 | Unable to poll AccountIdent { server_id: ServerID(8445651382596243756), account: AccountID(0) } 2024-03-19 19:51:18 | WARN | sf_scrapbook_helper::message:1302 | Unable to poll AccountIdent { server_id: ServerID(8445651382596243756), account: AccountID(0) } 2024-03-19 19:52:28 | INFO | sf_scrapbook_helper:54 | Starting up 2024-03-19 19:52:28 | DEBUG | sf_scrapbook_helper:73 | Setup window 2024-03-19 19:53:48 | INFO | sf_scrapbook_helper:54 | Starting up 2024-03-19 19:53:48 | DEBUG | sf_scrapbook_helper:73 | Setup window

[the-marenga]

"Could not communicate with the server" is the generic error for anything, that could go wrong during SSO login

• Username does not exist
• Wrong password
• Server error/bad response
• Maybe no connection (no internet/firewall blocked)

SF login still works for me, so my best guess is something wrong with username/password. Last time someone reported this, they were using the wrong login method for their account type (SF/regular).

Alternatively, there is something wrong with the username/password. Could be just mistyped (feel free to just try again), or there is a error in the encoding/input somewhere. S&F requires escaping a bunch of symbols at different points in the server communication, so I might have missed something there. Does your username/password contains any special symbols (*|$/äöü, etc.), or is special in some other way (length/capitalization/spaces)?

[Usaksport]

After a restart and deblock in my firewall it works... sry i had thought on that.