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usds / benefits-enrollment-prototype

https://usds.github.io/benefits-enrollment-prototype/
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SNAP expedited service explainer text issues #53

Open zerocrates opened 7 years ago

zerocrates commented 7 years ago

I don't know if these types of issues are relevant given the template nature of the demo, but regardless:

On 00-screener/select-benefits.html:

The explainer title is "What is 3 Day SNAP Expedited Service?" but the content doesn't explain what it is, it only lists eligibility requirements. The explainer box should either at least briefly explain what the benefit is or should have a different, more appropriate title.

The list of eligibility alternatives begins with the sentence "To qualify... your income is:", which is grammatically awkward, but more importantly not all the alternatives that follow relate to income.

You may qualify for SNAP 3 Day Expedited Service if:

  • your monthly income is less than $150 and you have less than $100 on hand right now
  • or your household’s combined monthly income and money on hand are less than your household’s combined monthly rent and utilities
  • or you are a migrant or seasonal farm worker and have less than $100 on hand right now

Finally, the same concept goes by 3 slightly different names in the small amount of related text: "3 day Expedited Service benefit," "3 Day SNAP Expedited Service," and "3 Day Expedited Service."

mollieru commented 7 years ago

Thanks for the feedback! We're looking into making this clearer. Appreciate the input!