PAYG mode when we register RHUI client Error getting instance data: timeout: socket is not established

uyuni-project / uyuni

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PAYG mode when we register RHUI client Error getting instance data: timeout: socket is not established #9274

Open jawahk opened 2 months ago

jawahk commented 2 months ago

Problem description

when we tried to add latest method of adding RHUI client we are getting below error message timeout: socket is not established

could you someone help me steps how to configure AWS RHUI repo on older way(manual way) since i missed the steps.

also request to help to fix this issue

Steps to reproduce

image contains the ref.

Uyuni version

2024.07

Uyuni proxy version (if used)

No response

Useful logs

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Additional information

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mbussolotto commented 2 months ago

cc @mcalmer

mcalmer commented 1 month ago

Socket timeout means that the ssh connection could not be established. Have you tried manual with "ssh ...." from the Uyuni Server to connect to the RHUI instance? You should see the same error and can maybe easier debug it