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v002 / v002-Camera-Live

Live Syphon Camera
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Camera Error message (IE: Camera Model is not supported) #11

Closed ocervantes18 closed 7 years ago

ocervantes18 commented 7 years ago

Hello,

I'm trying to connect a Cannon 5D Mark IV camera and once I launch Camera Live, turn on the camera and select the device, I get a "Camera Error" message and it won't go live. Any help?

HillAndrewP commented 7 years ago

I too am using a 5D Mark IV, and have a feeling it's simply unsupported? Excited for it to hopefully be covered soon--

Thanks for the awesome app and support for all previous cameras.

screen shot 2017-06-09 at 3 10 32 pm
lsapan commented 7 years ago

@bangnoise thanks for creating this, it works great with other cameras! I'd love to see 5D Mark IV support as well. I've submitted an application to Canon to be able to download their SDK, and I'll look into adding the latest SDK when/if they get back to me.

vade commented 7 years ago

Updated the issue title for clarification.

bangnoise commented 7 years ago

Not really worth putting out an update with the new SDK unless the new SDK also fixes #8

HillAndrewP commented 7 years ago

With the most recent Canon software and macOS Sierra 10.12.5, everything Canon + Sierra side works perfectly for me and my 5D Mark IV with a Mid-2015 MacBook Pro (Graphics: Intel Iris Pro 1536 MB). The only missing piece is Camera Live supporting the 5D Mark IV.

Which is just to say, putting out an update with the new SDK for 5D Mark IV support would indeed be helpful to at least me, and presumably the other people in #8 and #11 who aren't experiencing any issues with the Canon + Sierra software.

bangnoise commented 7 years ago

Should work now with the latest release. Re-open this issue if not.

HillAndrewP commented 7 years ago

I'm still finding the same issue, though if anyone has special order of operations, please let me know. The list below is my procedure, and typically finds success with pre-5D Mark IV cameras:

  1. Downloaded the newest 'Camera Live' (Thanks @bangnoise )
  2. Disabled and exited all Canon Software
  3. Plugged Camera into USB 3.0
  4. Turn Camera On (Idle and Busy for USB connection) 5.1 Open newest Camera Live 5.2 Camera display changes from black, shows computer, recognizes computer connection 5.3 Camera briefly flashes red light for record (though EOS Utility stays red when successfully connected) 5.4 Camera Live status briefly switches to 'Starting' before sticking on 'Camera Error' for Canon EOS 5D Mark IV

Any advice or confirmation if it's working for anyone else?

GameBraining commented 4 years ago

Hi all, anyone my canon eos m10 is having issues connecting Screenshot 2020-05-14 at 20 48 55