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videojs / http-streaming

HLS, DASH, and future HTTP streaming protocols library for video.js
https://videojs-http-streaming.netlify.app/
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Stream skips back during live stream #1521

Open redgoalsuk opened 5 months ago

redgoalsuk commented 5 months ago

Description

Some of our users are reporting that the live stream we provide skips back during the playback by itself and it happens more than once during the live stream

I have been unable to replicate the issue but I have asked one of our users to provide a debug log which is attached, I am not able to provide a live stream link for debugging as this is a commercial stream.

debug.txt

Reduced test case

n/a

Steps to reproduce

n/a

Errors

"MediaSequence sync for main segment loader - received a gap between playlists"

this seems to be the point in debug log where the stream seems to "jump back"

What version of Video.js are you using?

8.9.0

Video.js plugins used.

chromecast, airplay

What browser(s) including version(s) does this occur with?

Chrome

What OS(es) and version(s) does this occur with?

Windows, MacOS

welcome[bot] commented 5 months ago

👋 Thanks for opening your first issue here! 👋

If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can. To help make it easier for us to investigate your issue, please follow the contributing guidelines.

welcome[bot] commented 5 months ago

👋 Thanks for opening your first issue here! 👋

If you're reporting a 🐞 bug, please make sure you include steps to reproduce it. We get a lot of issues on this repo, so please be patient and we will get back to you as soon as we can. To help make it easier for us to investigate your issue, please follow the contributing guidelines.