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getting 401 and 403 while trying to configure the RabbitMQ plugin #71

Open kumarge opened 7 years ago

kumarge commented 7 years ago

We are trying to configure the rabbit MQ plugin and we are receiving 401 and 403 error while collecting data.

We tried querying /api and queues with curl, we are able to fetch the data. When we go through this plunging we are getting error.

Here are the logs

$ bundle install Using multipart-post 2.0.0 Using json 2.0.2 Using redis 3.3.2 Using bundler 1.13.6 Using faraday 0.10.0 Using newrelic_plugin 1.3.1 Using faraday_middleware 0.10.1 Using rabbitmq_manager 0.1.0 Bundle complete! 3 Gemfile dependencies, 8 gems now installed. Use bundle show [gemname] to see where a bundled gem is installed. $ ./pivotal_agent [2016-12-03 02:54:11 UTC] INFO: Using Ruby SDK version: 1.3.1 [2016-12-03 02:54:11 UTC] INFO: Agent RabbitMQ is at version 1.0.5 [2016-12-03 02:54:11 UTC] INFO: Agent ModBmx is at version 1.0.5 [2016-12-03 02:54:11 UTC] INFO: Agent Redis is at version 1.0.5 [2016-12-03 02:54:11 UTC] DEBUG: Start collecting agent data for poll cycle

[RabbitMQ] Exception while processing metrics. Check configuration. the server responded with status 401 [2016-12-03 02:54:41 UTC] ERROR: Error occurred in poll cycle: undefined method debug' for #<NewRelic::RabbitMQPlugin::Agent:0x007feb04835c10> [2016-12-03 02:54:41 UTC] DEBUG: Stacktrace: /Users/212466410/Downloads/newrelic_pivotal_agent-pivotal_agent-1.0.5/plugins/pivotal_rabbitmq_plugin/pivotal_rabbitmq_plugin.rb:65:inrescue in poll_cycle' /Users/212466410/Downloads/newrelic_pivotal_agent-pivotal_agent-1.0.5/plugins/pivotal_rabbitmq_plugin/pivotal_rabbitmq_plugin.rb:45:in poll_cycle' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/agent.rb:139:inrun' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:143:in block in run_agent_data_collection' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:141:ineach' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:141:in run_agent_data_collection' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:127:inloop_forever' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:15:in setup_and_run' ./pivotal_agent:51:in' ./pivotal_agent:45:in `

' [2016-12-03 02:54:41 UTC] DEBUG: Finished collecting agent data for poll cycle [2016-12-03 02:54:41 UTC] DEBUG: JSON payload: {"agent":{"version":"1.0.5"},"components":[{"name":"pivotal-rabbitmq-36.system.asv-pr.ice.predix.io:443","guid":"com.pivotal.newrelic.plugin.rabbitmq","duration":60,"metrics":{"Component/Queued Messages/Ready[messages]":[0.0,1,0.0,0.0,0.0],"Component/Queued Messages/Unacknowledged[messages]":[0.0,1,0.0,0.0,0.0],"Component/Message Rate/Acknowledge[messages/sec]":[0.0,1,0.0,0.0,0.0],"Component/Message Rate/Confirm[messages/sec]":[0.0,1,0.0,0.0,0.0],"Component/Message Rate/Deliver[messages/sec]":[0.0,1,0.0,0.0,0.0],"Component/Message Rate/Publish[messages/sec]":[0.0,1,0.0,0.0,0.0],"Component/Message Rate/Return[messages/sec]":[0.0,1,0.0,0.0,0.0]}}]} [2016-12-03 02:54:42 UTC] WARN: HTTP Connection Error: #<Net::HTTPServerException: 403 "Forbidden"> 403 "Forbidden" [2016-12-03 02:54:42 UTC] INFO: Gathered 2 statistics from 1 components

[2016-12-03 02:55:11 UTC] DEBUG: Start collecting agent data for poll cycle [RabbitMQ] Exception while processing metrics. Check configuration. the server responded with status 401 [2016-12-03 02:55:32 UTC] ERROR: Error occurred in poll cycle: undefined method debug' for #<NewRelic::RabbitMQPlugin::Agent:0x007feb04835c10> [2016-12-03 02:55:32 UTC] DEBUG: Stacktrace: /Users/212466410/Downloads/newrelic_pivotal_agent-pivotal_agent-1.0.5/plugins/pivotal_rabbitmq_plugin/pivotal_rabbitmq_plugin.rb:65:inrescue in poll_cycle' /Users/212466410/Downloads/newrelic_pivotal_agent-pivotal_agent-1.0.5/plugins/pivotal_rabbitmq_plugin/pivotal_rabbitmq_plugin.rb:45:in poll_cycle' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/agent.rb:139:inrun' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:143:in block in run_agent_data_collection' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:141:ineach' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:141:in run_agent_data_collection' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:127:inloop_forever' /Users/212466410/.rvm/gems/ruby-2.2.1/gems/newrelic_plugin-1.3.1/lib/newrelic_plugin/run.rb:15:in setup_and_run' ./pivotal_agent:51:in' ./pivotal_agent:45:in `
' [2016-12-03 02:55:32 UTC] DEBUG: Finished collecting agent data for poll cycle [2016-12-03 02:55:32 UTC] DEBUG: JSON payload: {"agent":{"version":"1.0.5"},"components":[{"name":"pivotal-rabbitmq-36.system.asv-pr.ice.predix.io:443","guid":"com.pivotal.newrelic.plugin.rabbitmq","duration":60,"metrics":{"Component/Queued Messages/Ready[messages]":[0.0,2,0.0,0.0,0.0],"Component/Queued Messages/Unacknowledged[messages]":[0.0,2,0.0,0.0,0.0],"Component/Message Rate/Acknowledge[messages/sec]":[0.0,2,0.0,0.0,0.0],"Component/Message Rate/Confirm[messages/sec]":[0.0,2,0.0,0.0,0.0],"Component/Message Rate/Deliver[messages/sec]":[0.0,2,0.0,0.0,0.0],"Component/Message Rate/Publish[messages/sec]":[0.0,2,0.0,0.0,0.0],"Component/Message Rate/Return[messages/sec]":[0.0,2,0.0,0.0,0.0]}}]} [2016-12-03 02:55:32 UTC] WARN: HTTP Connection Error: #<Net::HTTPServerException: 403 "Forbidden"> 403 "Forbidden" [2016-12-03 02:55:32 UTC] INFO: Gathered 2 statistics from 1 components ^C[2016-12-03 02:55:35 UTC] INFO: Shutting down... [2016-12-03 02:55:35 UTC] INFO: Shutdown complete

Here is the newrelic_plugin.yml

:config$ more newrelic_plugin.yml

Please make sure to update the license_key information with the license key for your New Relic

account.

#

This configuration file holds examples for all plugins. You only need to uncomment

the lines for the product you are using.

#

Example configuration is shown below. Uncomment (remove #) the needed lines for

your environment.

# # newrelic: #

Update with your New Relic account license key:

# license_key: '*****' #

Set to '1' for verbose output, remove for normal output.

All output goes to stdout/stderr.

# verbose: 1 #

Agent Configuration:

# agents:

NOTE: You must uncomment and configure the plugins you want to use. By default they are

all disabled.

Configuration for RabbitMQ

rabbitmq:

Must enable rabbit management plugin

# Note: When monitoring multiple nodes you should use the real hostnames instead of localhost
# Uncomment the appropriate line for your version
# RabbitMQ Default URL version 3.0
management_api_url: https://*************:*************@pivotal-rabbitmq-36.system.asv-pr.ice.predix.io
# RabbitMQ Default URL versions prior to 3.0
#management_api_url: http://guest:guest@localhost:55672
#
# Set "debug: true" to see additional debug output
debug: true

:config$

***masked the username/password and the license key.

kumarge commented 7 years ago

Hi Team

could you please let us know if you think that we can try something else.

Thanks Gulshan