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fastenal.atlassian.net - site is not usable #138704

Open webcompat-bot opened 1 week ago

webcompat-bot commented 1 week ago

URL: https://fastenal.atlassian.net/wiki/spaces/RPA/pages/edit/1331101891

Browser / Version: Firefox 127.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: When you are on a confluence article and attempt to edit the page, FireFox fails to load resources preventing the page from loading.

View the screenshot Screenshot
Browser Configuration
  • None

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ailioaie commented 6 days ago

We appreciate your report. Unfortunately, a special account is needed in order to sign in.

If the reporter (or anyone else) can do a more in-depth test and provide more information (console logs/errors/screenshots) regarding this issue, feel free to reopen and leave a comment (or you can send us an email with the test account credentials and we will test it on our own).

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or use a clean profile and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

Closing this as incomplete due to a lack of valid credentials.

[qa_27/2024]

danpalmer1 commented 5 days ago

Hello, are you able to test on a personal confluence account? I believe this issue would not be specific to our instance of confluence and would apply to editing all pages.

ailioaie commented 4 days ago

We appreciate your report but I was not able to reproduce this issue. I was able to edit the article as expected: Screenshot_11

Tested on: • Browser / Version: Firefox Release 127.0.2 • Operating System: Windows 10

Suggestions: • Clear cache/data/cookies, disable Ad-blocker (if available), or create a new profile (without syncing/importing data) and check again • If there are any changes made to the default settings of the browser (e.g. in about:config), please revert to the default settings

[inv_27/2024]