webcompat / web-bugs

A place to report bugs on websites.
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www.coinbase.com - site is not usable #144345

Closed webcompat-bot closed 4 days ago

webcompat-bot commented 4 days ago

URL: https://www.coinbase.com/dashboard

Browser / Version: Firefox 132.0 Operating System: Windows 10 Tested Another Browser: Yes Edge

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: Home page does not load, perpetual rotating circle, Firefox uses over 20% of my CPU, I can not access any of my accounts using Firefox. Web site works very well using Edge.

Browser Configuration
  • None

From webcompat.com with ❤️

softvision-raul-bucata commented 4 days ago

We appreciate your report. For this issue, unfortunately, a valid account is needed to sign in.

Test account creation requires valid data that we do not have:

Screenshot_12

Having no valid sign-in credentials, we are not able to move forward with this issue. If more information is provided (test account credentials can only be provided by mail for security purposes, as the comments here are made public,/ attach logs/errors), in-depth testing can be performed, so please feel free to reopen or comment on the issue and we'll have a thorough look at it.

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available), or use a clean profile, and check again? Also, have the required cookies been accepted for this page?

Closing this as Incomplete.

[qa_48/2024]