xcancel.com - site is not usable

[webcompat-bot]

URL: https://xcancel.com/

Browser / Version: Firefox Mobile 134.0 Operating System: Android 14 Tested Another Browser: Yes Chrome

Problem type: Site is not usable Description: Page not loading correctly Steps to Reproduce: None of the xcancel pages will load. There is usually a verification screen which refreshes after a 2 second wait and that doesn't happen now. I have only experienced this on the Firefox mobile browser and it has only happened in the last 24 hours. It works fine on Chrome for Android and on Windows.

View the screenshot

Browser Configuration

• gfx.webrender.software: false
• blockList: basic
• defaultUserAgent: Mozilla/5.0 (Android 14; Mobile; rv:134.0) Gecko/134.0 Firefox/134.0
• hasTouchScreen: false
• frameworks: {'fastclick': False, 'mobify': False, 'marfeel': False}
• mixed active content blocked: false
• mixed passive content blocked: false
• tracking content blocked: false

View console log messages

From webcompat.com with ❤️

[softvision-raul-bucata]

We appreciate your report. I was not able to reproduce the issue by following the steps to reproduce:

Tested with:

Browser / Version: Firefox Nightly 134.0a1 (2016057823-🦎134.0a1-20241123090138🦎) Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density) Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)

Suggestion: Try clearing cache/data/cookies, disabling add-ons and Ad-blocker (if available) and extensions or use a clean profile, and check again? If there are any changes made to the default settings of the browser (e.g. in about:config) please revert to the default settings and try again. Also, have the required cookies been accepted for this page?

[qa_48/2024]