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webcompat / web-bugs

A place to report bugs on websites.
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www.xfinity.com - video or audio doesn't play #88093

Closed webcompat-bot closed 3 years ago

webcompat-bot commented 3 years ago

URL: https://www.xfinity.com/stream/upgrade

Browser / Version: Firefox Mobile 81.0 Operating System: Android 10 Tested Another Browser: Yes Other

Problem type: Video or audio doesn't play Description: The video or audio does not play Steps to Reproduce: not workinng on oculus quest 2

Browser Configuration
  • gfx.webrender.all: false
  • gfx.webrender.blob-images: true
  • gfx.webrender.enabled: false
  • image.mem.shared: true
  • buildID: 20200804091327
  • channel: nightly
  • hasTouchScreen: true

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softvision-oana-arbuzov commented 3 years ago

Thank for the report. Unfortunately, a paid account is needed to sign in. image

Having no sign-in credentials I will close the issue as incomplete. If the reporter (or anyone else) can test more in depth and provide more information (provide a test account credentials via email, for security purposes, as the comments here are made public, attach logs/errors), please feel free to reopen or comment on the issue, and we'll have a thorough look on it.

Suggestion: Try clearing cache/data/cookies, disable Ad-blocker (if available), or use a clean profile, and check again?