wid-tech / website

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Not all jobs board emails are delivered #82

Open EndlessTrax opened 2 years ago

EndlessTrax commented 2 years ago

Describe the bug Emails for the job posting template are not always received by users. Users using Gmail seem to get the email, and users on outlook do not. They do not appear in SPAM and appear undelivered.

It is a two email process:

What kind of user are you? Site Admin

To Reproduce Steps to reproduce the behavior:

TODO: @pamelatech

Expected behavior All emails to be delivered 🤷‍♀️

Additional context Accounts in all user states have been created for testing purposes across different platforms to check on the reliability of the email delivery.

EndlessTrax commented 2 years ago

To be submitted as a support issue

EndlessTrax commented 2 years ago

Ticket (20074) submitted.

EndlessTrax commented 2 years ago

Ticket closed on Aug 4th - "We have made some improvements to the job board notifications recently. I believe they may have been released since you reported this issue. It is difficult to investigate this at this time, but if you notice it happening again, please let me know."