Product Pages d not load

[Roybinhood4321]

Describe the bug Okay so I have tried answers in this and other forums for product pages not loading including making sure latest PHP 2) Changing and saving permalinks and reverting back 3) and also closing all plugins but woocomerce using simple default wordpress template for testing and then saving permalinks 3) and checking I have no attribute slugs at all so none could clash in product attributes.

To Reproduce Steps to reproduce the behavior:

1. Go to 'https://christianbooks.shop'
2. Click on 'either a category then any product' or any product on front page direct'
3. Scroll down to 'just see error'
4. See error

Screenshots If applicable, add screenshots to help explain your problem.

Expected behavior I expect to see product as I did before last update to woocommerce and wordpress.

Isolating the problem (mark completed items with an [x]):

• [Yes ] I have deactivated other plugins and confirmed this bug occurs when only WooCommerce plugin is active.
• [Yes ] This bug happens with a default WordPress theme active, or Storefront.
• [ Yes] I can reproduce this bug consistently using the steps above.

WordPress Environment

Latest Wordpress Version, Latest PHP version ``` Copy and paste the system status report from **WooCommerce > System Status** in WordPress admin. ` ### WordPress Environment ### WordPress address (URL): http://christianbooks.shop Site address (URL): http://christianbooks.shop WC Version: 3.6.4 Log Directory Writable: ✔ WP Version: 5.2.1 WP Multisite: – WP Memory Limit: ❌ 40 MB - We recommend setting memory to at least 64MB. See: Increasing memory allocated to PHP WP Debug Mode: – WP Cron: ✔ Language: en_US External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.2.19 PHP Post Max Size: 8 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 cURL Version: 7.65.0 OpenSSL/1.0.2r SUHOSIN Installed: – MySQL Version: 5.6.43 Max Upload Size: 2 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 3.6.4 WC Database Prefix: wp_ MaxMind GeoIP Database: ✔ Total Database Size: 4.32MB Database Data Size: 3.78MB Database Index Size: 0.54MB wp_woocommerce_sessions: Data: 0.98MB + Index: 0.03MB wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB wp_commentmeta: Data: 0.00MB + Index: 0.01MB wp_comments: Data: 0.07MB + Index: 0.06MB wp_failed_jobs: Data: 0.00MB + Index: 0.00MB wp_giftvouchers_activity: Data: 0.00MB + Index: 0.00MB wp_giftvouchers_list: Data: 0.00MB + Index: 0.00MB wp_giftvouchers_setting: Data: 0.00MB + Index: 0.00MB wp_giftvouchers_template: Data: 0.00MB + Index: 0.00MB wp_links: Data: 0.00MB + Index: 0.00MB wp_mailchimp_carts: Data: 0.00MB + Index: 0.00MB wp_options: Data: 1.09MB + Index: 0.08MB wp_postmeta: Data: 0.88MB + Index: 0.12MB wp_posts: Data: 0.70MB + Index: 0.11MB wp_queue: Data: 0.00MB + Index: 0.00MB wp_rsfirewall_hashes: Data: 0.02MB + Index: 0.00MB wp_rsfirewall_ignored: Data: 0.00MB + Index: 0.00MB wp_rsfirewall_offenders: Data: 0.00MB + Index: 0.00MB wp_rsfirewall_signatures: Data: 0.01MB + Index: 0.00MB wp_rsfirewall_snapshots: Data: 0.00MB + Index: 0.00MB wp_rsfirewall_unique_codes: Data: 0.00MB + Index: 0.00MB wp_termmeta: Data: 0.00MB + Index: 0.01MB wp_terms: Data: 0.00MB + Index: 0.01MB wp_term_relationships: Data: 0.01MB + Index: 0.02MB wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB wp_usermeta: Data: 0.01MB + Index: 0.01MB wp_users: Data: 0.00MB + Index: 0.01MB wp_wctofb: Data: 0.00MB + Index: 0.00MB wp_wc_admin_notes: Data: 0.00MB + Index: 0.00MB wp_wc_admin_note_actions: Data: 0.00MB + Index: 0.00MB wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB wp_wc_download_log: Data: 0.00MB + Index: 0.00MB wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB ### Post Type Counts ### ae_global_templates: 1 attachment: 158 customize_changeset: 20 elementor_library: 4 jetpack_migration: 2 jp_img_sitemap: 3 jp_sitemap: 3 jp_sitemap_master: 3 jp_vid_sitemap: 2 nav_menu_item: 11 page: 25 post: 1 product: 24 revision: 90 rsf_lists: 4 rsf_threats: 126 scheduled-action: 236 shop_coupon: 1 shop_order: 5 wafs: 1 ### Security ### Secure connection (HTTPS): ❌ Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates. Hide errors from visitors: ✔ ### Active Plugins (34) ### PayGate PayWeb3 plugin for WooCommerce (Redirect): by PayGate (Pty) Ltd – 1.2.0 Akismet Anti-Spam: by Automattic – 4.1.2 All In One SEO Pack Pro: by Michael Torbert – 3.1 Classic Editor: by WordPress Contributors – 1.5 Click to Chat for WhatsApp: by HoliThemes – 1.6 Elementor Pro: by Elementor.com – 2.5.9 Elementor: by Elementor.com – 2.5.16 FileBird: by Ninja Team – 3.0.1 Gift Cards (Gift Vouchers and Packages) (WooCommerce Supported): by codemenschen – 3.3.0 – Not tested with the active version of WooCommerce Hide Title: by Dojo Digital – 1.0.8 Kadence WooCommerce Email Designer: by Kadence Themes – 1.2.1 Really Simple SSL: by Rogier Lankhorst Mark Wolters – 3.1.5 RSFirewall!: by RSJoomla! – 1.1.9 Storefront Blog Customiser: by WooCommerce – 1.3.0 Storefront Hamburger Menu: by WooCommerce – 1.2.2 Storefront Mega Menus: by WooCommerce – 1.6.2 – Not tested with the active version of WooCommerce Storefront Powerpack: by WooCommerce – 1.4.15 Storefront Product Hero: by WooThemes – 1.2.13 Storefront Product Sharing: by WooCommerce – 1.0.6 Storefront Reviews: by WooCommerce – 1.0.5 – Not tested with the active version of WooCommerce WooCommerce Blocks: by Automattic – 2.1.0 Woocommerce Tip/Donation: by PHPRADAR – 1.1 – Not tested with the active version of WooCommerce WooCommerce Admin: by WooCommerce – 0.12.0 WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4 – Not tested with the active version of WooCommerce Woocommerce Table Rate Shipping: by JEM Plugins – 2.0.5 WooCommerce i-Pay Gateway: by i-Pay – 1.0.0.0 – Not tested with the active version of WooCommerce Storefront Footer Text: by Wooassist – 1.0.1 WooCommerce Google Analytics Integration: by WooCommerce – 1.4.9 WooCommerce PayFast Gateway: by WooCommerce – 1.4.12 WooCommerce SAPO Domestic Parcel Service: by WooCommerce – 1.3.10 WooCommerce Volume Discount Coupons: by itthinx – 1.5.0 WooCommerce: by Automattic – 3.6.4 YITH Pre-Order for WooCommerce: by YITH – 1.1.8 YITH WooCommerce Gift Cards: by YITH – 1.3.5 ### Inactive Plugins (14) ### AnyWhere Elementor Pro: by WebTechStreet – 2.12 Homepage Control: by WooThemes – 2.0.3 HTML in Category Descriptions: by Arno Esterhuizen – 1.2.1.1 Jetpack by WordPress.com: by Automattic – 7.4 Mailchimp for WooCommerce: by Mailchimp – 2.1.16 – Not tested with the active version of WooCommerce Site Info: by Rami Yushuvaev – 1.1 Storefront Footer Bar: by WooThemes – 1.0.4 Storefront Footer Copyright Text: by Storefront Footer Text – 1.0.0 Storefront Homepage Contact Section: by WooThemes – 1.0.5 Storefront Parallax Hero: by WooCommerce – 1.5.7 Storefront Pricing Tables: by WooCommerce – 1.1.0 Woocommerce Product Disclaimer: by wpexperts.io – 1.4 – Not tested with the active version of WooCommerce Woocommerce to Facebook Shop: by premiumthemes – 2.5.1 – Not tested with the active version of WooCommerce YITH WooCommerce Featured Video: by YITH – 1.2.3 ### Settings ### API Enabled: – Force SSL: – Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) gift-card (gift-card) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #250 - /index.php/shop-by-a-category/ Cart: #6 - /index.php/cart/ Checkout: #7 - /index.php/checkout/ My account: #8 - /index.php/my-account/ Terms and conditions: #345 - /index.php/elementor-345/ ### Theme ### Name: Bookshop Version: 1.0.18 Author URL: https://woocommerce.com Child Theme: ✔ Parent Theme Name: Storefront Parent Theme Version: 2.5.0 Parent Theme Author URL: https://woocommerce.com/ WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Complete: 233 Oldest: 2019-05-15 00:21:01 +0000 Newest: 2019-06-10 07:05:14 +0000 Pending: 2 Oldest: 2019-06-10 08:05:14 +0000 Newest: 2019-06-12 10:21:15 +0000 Canceled: 1 Oldest: 2019-06-08 18:29:39 +0000 Newest: 2019-06-08 18:29:39 +0000 In-progress: 0 Oldest: – Newest: – Failed: 0 Oldest: – Newest: – ` ```

[faisal-alvi]

Hi @Roybinhood4321

It does not seem an issue of WooCommerce. However, it seems an issue of permalinks. Please update your permalinks.

[Roybinhood4321]

I did change, refresh and even revert permalinks with unfortunately no positive result.

[kloon]

Looks like you got this resolved? I was able to click on the Christian Books category and then from there click on the Praktiese Dissipelskap Peter Hammond product and it loaded the product page fine.