Give some love to Reviews / Ratings

[JustinSainton]

Need to chek in with @garyc40 to see what, if anything, the new theme engine is doing on this front - but at the very least, we need proper product reviews in place. Gave this a little bit of thought awhile ago. For 3.9, we should have a decent system in place for this.

Also, I think this would be a natural time and place to ensure that product ratings are abstracted from core into a plugin, and that the canonical Product Ratings plugin works really well both with and without product reviews.

[JustinSainton]

Interesting post - http://www.sellwithwp.com/importance-of-product-reviews-ecommerce-site/?utm_content=buffer3b785&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Might be worth raising the priority for this issue. I'm actually more on the fence now than I was a year ago about the idea of separating reviews from ratings. They seem a tad too intertwined to me to effectively abstract. Maybe not though.

[instinct]

Sure. Once 3.9 is in active development I think somebody could make this into a Plugin to your specification? What do you reckon?

On Thu, Apr 3, 2014 at 8:37 AM, JustinSainton notifications@github.comwrote:

Interesting post - http://www.sellwithwp.com/importance-of-product-reviews-ecommerce-site/?utm_content=buffer3b785&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Might be worth raising the priority for this issue. I'm actually more on the fence now than I was a year ago about the idea of separating reviews from ratings. They seem a tad too intertwined to me to effectively abstract. Maybe not though.

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[JustinSainton]

I'm not entirely sure it makes sense as a plugin. It's fairly intrinsically tied to the theme being used, and as such, I think it might be a core API that we could integrate by default into the new theme engine, and possibly utilize the add_theme_support()/current_theme_supports() API to integrate reviews for themes that support it.

[bekarice]

Hey guys! Thanks for referencing the article I wrote about this. I agree with Justin's reasoning that it makes sense as part of core. If the theme has to make a choice as to whether or not it should support reviews (if in a plugin), you'll probably have themes that neglect to do this.

As a side note on ratings vs reviews, keeping them tied together is optimal in my experience. The ratings are certainly a criteria for customers to make quick decisions as to what products deserve attention, but research shows that customers will almost always read reviews if their decision to view a product is based on ratings.

[JustinSainton]

Thanks for the feedback, @bekarice, that definitely confirms some of my suspicions. Appreciate the input!

[JustinSainton]

@curtismchale I wonder if you'd be interested in building this out for the 2.0 theme engine in the 4.1 release cycle?

[curtismchale]

Sure skippy