Administrative New User Notification Sending two times

novhex commented 7 years ago

EXPLANATION OF THE ISSUE

When i have a new member in the site the s2member usually sends an email notification to the site administrator, when the member successfully registered , the administrator will be notified with 2 emails with the same content but different formatting. the first email has visible html tags and the other one is formatted html

STEPS TO REPRODUCE THE ISSUE

Make a payment
Users get notified
Administrator also get notified that there is a new user on the site

BEHAVIOR THAT I EXPECTED

I would expect that it will send a notification to admin only once

BEHAVIOR THAT I OBSERVED

It would send but 2 times with the plain text where i can see the html tags and the other email is html formatted

Im using the latest build of s2member

raamdev commented 7 years ago

@novhex Thank you for the report. Have you been able to reproduce this with all other WordPress plugins disabled to rule out another plugin causing this problem? See also: Testing in a Clean WordPress Installation

renzms commented 7 years ago

Hi @novhex!

Could you please provide us with more information and answer the following so we can try and reproduce the issue and rule out plugin/theme conflicts?

What flavor of PayPal is being used? (PayPal Express, PayPal Website Payments Pro, etc.)
How are payments accepted on the site (s2Member-generated PayPal buttons? Pro-Forms?)
Have the default emails been customized in s2Member at all?
Are you using any STMP-type plugins to specify a mail server ?

novhex commented 7 years ago

Hello sorry for the very late response @renzms

Im using Authorize.Net Authorize.net Forms Im using WP-STMP plugin and i use the email configuration provided by GoDaddy

here is the screenshot

https://i.imgur.com/50vzQj5.png

Notice the first message has visible tag while the second message rendered the tag properly. Hoping for your response thank you so much

wpsharks / s2member