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yalla-coop / cost-of-living-support

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User Experience Discovery #318

Open cyberteenie opened 6 months ago

cyberteenie commented 6 months ago

Is your feature / client request related to a problem? Please describe.

boost engagement with the two tools, addressing the observed slow uptake among partner organisations and their staff members.

Describe the solution you'd like

Conduct user interviews with 5 key organisations to identify gaps, pain points, and potential improvements. Explore opportunities for enhanced onboarding processes.

Budget

3 days

cyberteenie commented 5 months ago

Initial discovery session planned for June 6th

cyberteenie commented 4 months ago

Feedback for has been created here: https://forms.gle/U58oQ8iiwxYLsp1TA Next steps: plan timeline for sharing of survey and plan for user interviews

cyberteenie commented 4 months ago

Suggested the following schedule for the send out of the surveys:

Week 1 - Distribution Send the initial survey invitation email. Include: Purpose of the survey Importance of their feedback Estimated time to complete the survey Link to the survey Deadline for completion (two weeks from the initial email)

Week 2 - First follow up Send the first follow-up email to those who haven't responded.

Week 3 - Second follow up Send the second follow-up email to those who still haven't responded.

Week 4 - Personal follow up Send personalized follow-up emails or messages to key participants who haven't responded. This can be more effective than generic reminders.

Week 5 - Closing survey Send a final thank-you email to all participants, including those who responded and those who did not. Mention that the survey is now closed and thank everyone for their time.

cyberteenie commented 2 months ago

@Katie-Hyde @lucynorgate I just wanted to let you know that we have now collected 8 responses which can be viewed here: https://docs.google.com/spreadsheets/d/1I1xeM8NdFcKidwFz1XaT9RC7epmcwnv6K9mzZE4TcFw/edit?resourcekey=&gid=283984190#gid=283984190

Did you already send reminders and / or close the survey? It might be good to send out a final reminder now if not.

Katie-Hyde commented 2 months ago

Hi Kristina

apologies been on leave, i don't think we need any further reminders as two already sent. I'll do some analysis over the next 2 weeks looking at the replies against AWS data to see if this gives a better picture.

regards

Katie

Katie Ford

Programme Manager Advice & Advocacy Service

The Hyde Group

T: 01243 816943

M: 07918 768587

E: @.**@.>

The Hyde Group • Martlet House • Southern Gate • Chichester • PO19 8SG

www.hyde-housing.co.ukhttp://www.hyde-housing.co.uk/

Follow us: Twitterhttps://twitter.com/HydeHousing • Facebookhttp://www.facebook.com/HydeGroup • LinkedInhttps://www.linkedin.com/company/the-hyde-group • YouTubehttps://www.youtube.com/channel/UCQPM3E8plfyi9EWgHrbiyHQ • Instagramhttps://www.instagram.com/thehydegroup/

UC helperhttps://www.uc-helper.co.uk/hyde-housing – a step-by-step guide to applying for Universal Credit

Cost of living helperhttps://col-helper.co.uk/hyde-housing - help and support at your fingertips

From: Kristina @.> Sent: 19 August 2024 11:25 To: yalla-coop/cost-of-living-support @.> Cc: Katie Ford @.>; Mention @.> Subject: Re: [yalla-coop/cost-of-living-support] User Experience Discovery (Issue #318)

This message originated from outside your organisation.

@Katie-Hydehttps://github.com/Katie-Hyde @lucynorgatehttps://github.com/lucynorgate I just wanted to let you know that we have now collected 8 responses which can be viewed here: https://docs.google.com/spreadsheets/d/1I1xeM8NdFcKidwFz1XaT9RC7epmcwnv6K9mzZE4TcFw/edit?resourcekey=&gid=283984190#gid=283984190

Did you already send reminders and / or close the survey? It might be good to send out a final reminder now if not.

— Reply to this email directly, view it on GitHubhttps://github.com/yalla-coop/cost-of-living-support/issues/318#issuecomment-2296232755, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUYNC3WJZ5DAKUYNHTVU4JTZSHB2NAVCNFSM6AAAAABHEL32ROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOJWGIZTENZVGU. You are receiving this because you were mentioned.Message ID: @.***>

[The Hyde Group - a founding member of the Greener Futures Partnership. Investors In People – We Invest In People Gold. CHAS accredited. Positive About Disabled People. Investors In People – Health & Wellbeing Award.]

THE HYDE GROUP

The Hyde Group comprises

Community Benefit Societies and Exempt Charities: Hyde Housing Association Limited, Registered no. 18195R (Group Parent) Martlet Homes Limited, Registered no. 30648R Hyde Southbank Homes Limited, Registered no. 28851R Hillside Housing Trust Limited, Registered no. 29857R

Limited Companies (all registered in England): Brent Co-Efficient Limited, Registered no. 06437388 (Registered Charity 1205045) Hyde Charitable Trust, Registered no. 1803707 (Registered Charity 289888) Hyde Devco 2 Limited, Registered no. 12595854 Hyde Development Management Services Limited, Registered no. 12595840 Hyde Halesworth Limited, Registered no. 14417968 Hyde Holdco Limited, Registered no. 12588172 Hyde Investment Holdco Limited, Registered no. 12913291 Hyde Investment Leibniz Limited, Registered no. 13218839 Hyde Management Services Limited, Registered no. 12595774 Hyde New Build Limited, Registered no. 7250525 Hyde Newton Limited, Registered no. 14408293 Hyde Vale Limited, Registered no. 4019282 Rochester Riverside Managing Agent Limited, Registered no. 12048460

Limited Liability Partnerships (all registered in England): London Homebuilding Partnership LLP, Registered no. OC423288 The Kent Homebuilding Partnership LLP, Registered no. OC420884 Bilsham Road Development LLP, Registered no. OC427967

Joint Ventures (all registered in England): Grange Lane (Littleport) LLP, Registered no. OC444733 Harrow View LLP, Registered no. OC415893 51 College Road LLP, Registered no. OC403495 Packington Square LLP, Registered no. OC328947 Homes for the City of Brighton and Hove LLP, Registered no. OC420045 Newton Development Partners LLP, Registered no. OC444257 Halesworth Limited, Registered no. 13254980

The Registered Office of all the wholly owned legal entities in the Hyde Group is 30 Park Street, London SE1 9EQ

Joint Ventures might have a different Registered Office address

Hyde New Homes, Hyde Plus, Hyde Northside Homes and Hyde Minster are operating divisions of Hyde Housing Association Limited

For more information on how Hyde processes personal data, you can read our Privacy Noticehttps://www.hyde-housing.co.uk/privacy/

EMAIL DISCLAIMER The information in this email is strictly confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient and you have received this email in error you must take no action on its contents, nor must you copy or show it to anyone, or make use of the information. If you have received this in error, please reply to the email immediately, highlighting the error and confirming that it has been deleted from your system.

SECURITY WARNING Please note that this email has been created with the knowledge that the Internet is not 100% secure. You need to understand and observe this lack of security when emailing us.

VIRUSES Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice your system should have adequate virus protection.

cyberteenie commented 2 months ago

Ok great! Thanks Katie!

On Wed, Sep 4, 2024 at 7:25 AM Katie-Hyde @.***> wrote:

Hi Kristina

apologies been on leave, i don't think we need any further reminders as two already sent. I'll do some analysis over the next 2 weeks looking at the replies against AWS data to see if this gives a better picture.

regards

Katie

Katie Ford

Programme Manager Advice & Advocacy Service

The Hyde Group

T: 01243 816943

M: 07918 768587

E: @.**@.>

The Hyde Group • Martlet House • Southern Gate • Chichester • PO19 8SG

www.hyde-housing.co.ukhttp://www.hyde-housing.co.uk/

Follow us: Twitterhttps://twitter.com/HydeHousing • Facebook< http://www.facebook.com/HydeGroup> • LinkedIn< https://www.linkedin.com/company/the-hyde-group> • YouTube< https://www.youtube.com/channel/UCQPM3E8plfyi9EWgHrbiyHQ> • Instagram< https://www.instagram.com/thehydegroup/>

UC helperhttps://www.uc-helper.co.uk/hyde-housing – a step-by-step guide to applying for Universal Credit

Cost of living helperhttps://col-helper.co.uk/hyde-housing - help and support at your fingertips

From: Kristina @.> Sent: 19 August 2024 11:25 To: yalla-coop/cost-of-living-support @.> Cc: Katie Ford @.>; Mention @.> Subject: Re: [yalla-coop/cost-of-living-support] User Experience Discovery (Issue #318)

This message originated from outside your organisation.

@Katie-Hydehttps://github.com/Katie-Hyde @lucynorgate< https://github.com/lucynorgate> I just wanted to let you know that we have now collected 8 responses which can be viewed here: https://docs.google.com/spreadsheets/d/1I1xeM8NdFcKidwFz1XaT9RC7epmcwnv6K9mzZE4TcFw/edit?resourcekey=&gid=283984190#gid=283984190

Did you already send reminders and / or close the survey? It might be good to send out a final reminder now if not.

— Reply to this email directly, view it on GitHub< https://github.com/yalla-coop/cost-of-living-support/issues/318#issuecomment-2296232755>, or unsubscribe< https://github.com/notifications/unsubscribe-auth/AUYNC3WJZ5DAKUYNHTVU4JTZSHB2NAVCNFSM6AAAAABHEL32ROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEOJWGIZTENZVGU>.

You are receiving this because you were mentioned.Message ID: @.***>

[The Hyde Group - a founding member of the Greener Futures Partnership. Investors In People – We Invest In People Gold. CHAS accredited. Positive About Disabled People. Investors In People – Health & Wellbeing Award.]

THE HYDE GROUP

The Hyde Group comprises

Community Benefit Societies and Exempt Charities: Hyde Housing Association Limited, Registered no. 18195R (Group Parent) Martlet Homes Limited, Registered no. 30648R Hyde Southbank Homes Limited, Registered no. 28851R Hillside Housing Trust Limited, Registered no. 29857R

Limited Companies (all registered in England): Brent Co-Efficient Limited, Registered no. 06437388 (Registered Charity 1205045) Hyde Charitable Trust, Registered no. 1803707 (Registered Charity 289888) Hyde Devco 2 Limited, Registered no. 12595854 Hyde Development Management Services Limited, Registered no. 12595840 Hyde Halesworth Limited, Registered no. 14417968 Hyde Holdco Limited, Registered no. 12588172 Hyde Investment Holdco Limited, Registered no. 12913291 Hyde Investment Leibniz Limited, Registered no. 13218839 Hyde Management Services Limited, Registered no. 12595774 Hyde New Build Limited, Registered no. 7250525 Hyde Newton Limited, Registered no. 14408293 Hyde Vale Limited, Registered no. 4019282 Rochester Riverside Managing Agent Limited, Registered no. 12048460

Limited Liability Partnerships (all registered in England): London Homebuilding Partnership LLP, Registered no. OC423288 The Kent Homebuilding Partnership LLP, Registered no. OC420884 Bilsham Road Development LLP, Registered no. OC427967

Joint Ventures (all registered in England): Grange Lane (Littleport) LLP, Registered no. OC444733 Harrow View LLP, Registered no. OC415893 51 College Road LLP, Registered no. OC403495 Packington Square LLP, Registered no. OC328947 Homes for the City of Brighton and Hove LLP, Registered no. OC420045 Newton Development Partners LLP, Registered no. OC444257 Halesworth Limited, Registered no. 13254980

The Registered Office of all the wholly owned legal entities in the Hyde Group is 30 Park Street, London SE1 9EQ

Joint Ventures might have a different Registered Office address

Hyde New Homes, Hyde Plus, Hyde Northside Homes and Hyde Minster are operating divisions of Hyde Housing Association Limited

For more information on how Hyde processes personal data, you can read our Privacy Noticehttps://www.hyde-housing.co.uk/privacy/

EMAIL DISCLAIMER The information in this email is strictly confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient and you have received this email in error you must take no action on its contents, nor must you copy or show it to anyone, or make use of the information. If you have received this in error, please reply to the email immediately, highlighting the error and confirming that it has been deleted from your system.

SECURITY WARNING Please note that this email has been created with the knowledge that the Internet is not 100% secure. You need to understand and observe this lack of security when emailing us.

VIRUSES Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice your system should have adequate virus protection.

— Reply to this email directly, view it on GitHub https://github.com/yalla-coop/cost-of-living-support/issues/318#issuecomment-2329214992, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXHQJWQMRBUU4R5SMCLCQETZU4J6JAVCNFSM6AAAAABHEL32ROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGMRZGIYTIOJZGI . You are receiving this because you were assigned.Message ID: @.***>

-- Kristina Jaggard Design and Project Management at Yalla Cooperative yallacooperative.com https://github.com/yalla-coop/internal/issues/yallacooperative.com (she / her / hers)

cyberteenie commented 1 month ago

Hi Katie - what is you week looking like next week? I was thinking that it would be good to connect, look at the responses together and think about next steps.

cyberteenie commented 1 month ago

Hi @Katie-Hyde - just wanted to check in again on this. Would love to pick this up with you. What's your availability like in the coming weeks?

Katie-Hyde commented 1 month ago

Hi Kristina

do you have any availability on Friday 18th ? I'm free 10-12 or 2.30-4.30pm

regards

Katie

Katie Ford

Programme Manager Advice & Advocacy

T: 01243 816943

M: 07918 768587

E: @.**@.>

The Hyde Group • Martlet House • Southern Gate • Chichester • PO19 8SG

www.hyde-housing.co.ukhttp://www.hyde-housing.co.uk/

Follow us: LinkedInhttps://www.linkedin.com/company/the-hyde-group • Instagramhttps://www.instagram.com/thehydegroup/ • Facebookhttp://www.facebook.com/HydeGroup

UC helperhttps://www.uc-helper.co.uk/hyde-housing – a step-by-step guide to applying for Universal Credit

Cost of living helperhttps://col-helper.co.uk/hyde-housing - help and support at your fingertips

From: Kristina @.> Sent: 07 October 2024 13:01 To: yalla-coop/cost-of-living-support @.> Cc: Katie Ford @.>; Mention @.> Subject: Re: [yalla-coop/cost-of-living-support] User Experience Discovery (Issue #318)

This message originated from outside your organisation.

Hi @Katie-Hydehttps://github.com/Katie-Hyde - just wanted to check in again on this. Would love to pick this up with you. What's your availability like in the coming weeks?

— Reply to this email directly, view it on GitHubhttps://github.com/yalla-coop/cost-of-living-support/issues/318#issuecomment-2396732691, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUYNC3XZH6CMHOAI3GMPK4TZ2JZZDAVCNFSM6AAAAABHEL32ROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGOJWG4ZTENRZGE. You are receiving this because you were mentioned.Message ID: @.***>

[The Hyde Group - a founding member of the Greener Futures Partnership. Investors In People – We Invest In People Gold. CHAS accredited. Positive About Disabled People. Investors In People – Health & Wellbeing Award.]

THE HYDE GROUP

The Hyde Group comprises

Community Benefit Societies and Exempt Charities: Hyde Housing Association Limited, Registered no. 18195R (Group Parent) Martlet Homes Limited, Registered no. 30648R Hyde Southbank Homes Limited, Registered no. 28851R Hillside Housing Trust Limited, Registered no. 29857R

Limited Companies (all registered in England): Brent Co-Efficient Limited, Registered no. 06437388 (Registered Charity 1205045) Hyde Charitable Trust, Registered no. 1803707 (Registered Charity 289888) Hyde Devco 2 Limited, Registered no. 12595854 Hyde Development Management Services Limited, Registered no. 12595840 Hyde Halesworth Limited, Registered no. 14417968 Hyde Holdco Limited, Registered no. 12588172 Hyde Investment Holdco Limited, Registered no. 12913291 Hyde Investment Leibniz Limited, Registered no. 13218839 Hyde Management Services Limited, Registered no. 12595774 Hyde New Build Limited, Registered no. 7250525 Hyde Newton Limited, Registered no. 14408293 Hyde Vale Limited, Registered no. 4019282 Rochester Riverside Managing Agent Limited, Registered no. 12048460

Limited Liability Partnerships (all registered in England): London Homebuilding Partnership LLP, Registered no. OC423288 The Kent Homebuilding Partnership LLP, Registered no. OC420884 Bilsham Road Development LLP, Registered no. OC427967

Joint Ventures (all registered in England): Grange Lane (Littleport) LLP, Registered no. OC444733 Harrow View LLP, Registered no. OC415893 51 College Road LLP, Registered no. OC403495 Packington Square LLP, Registered no. OC328947 Homes for the City of Brighton and Hove LLP, Registered no. OC420045 Newton Development Partners LLP, Registered no. OC444257 Halesworth Limited, Registered no. 13254980

The Registered Office of all the wholly owned legal entities in the Hyde Group is 30 Park Street, London SE1 9EQ

Joint Ventures might have a different Registered Office address

Hyde New Homes, Hyde Plus, Hyde Northside Homes and Hyde Minster are operating divisions of Hyde Housing Association Limited

For more information on how Hyde processes personal data, you can read our Privacy Noticehttps://www.hyde-housing.co.uk/privacy/

EMAIL DISCLAIMER The information in this email is strictly confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient and you have received this email in error you must take no action on its contents, nor must you copy or show it to anyone, or make use of the information. If you have received this in error, please reply to the email immediately, highlighting the error and confirming that it has been deleted from your system.

SECURITY WARNING Please note that this email has been created with the knowledge that the Internet is not 100% secure. You need to understand and observe this lack of security when emailing us.

VIRUSES Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice your system should have adequate virus protection.

cyberteenie commented 1 month ago

Hi Katie - what's your availability like the following week? Unfortunately that day doesn't work for me!

Katie-Hyde commented 1 month ago

how about these: Tue 15th 10am wed 16th 4pm thurs 17th 11am

Katie Ford

Programme Manager Advice & Advocacy

T: 01243 816943

M: 07918 768587

E: @.**@.>

The Hyde Group • Martlet House • Southern Gate • Chichester • PO19 8SG

www.hyde-housing.co.ukhttp://www.hyde-housing.co.uk/

Follow us: LinkedInhttps://www.linkedin.com/company/the-hyde-group • Instagramhttps://www.instagram.com/thehydegroup/ • Facebookhttp://www.facebook.com/HydeGroup

UC helperhttps://www.uc-helper.co.uk/hyde-housing – a step-by-step guide to applying for Universal Credit

Cost of living helperhttps://col-helper.co.uk/hyde-housing - help and support at your fingertips

From: Kristina @.> Sent: 08 October 2024 15:53 To: yalla-coop/cost-of-living-support @.> Cc: Katie Ford @.>; Mention @.> Subject: Re: [yalla-coop/cost-of-living-support] User Experience Discovery (Issue #318)

This message originated from outside your organisation.

Hi Katie - what's your availability like the following week? Unfortunately that day doesn't work for me!

— Reply to this email directly, view it on GitHubhttps://github.com/yalla-coop/cost-of-living-support/issues/318#issuecomment-2400077853, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AUYNC3SRFPVQL7ZAI3MG6U3Z2PWUZAVCNFSM6AAAAABHEL32ROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMBQGA3TOOBVGM. You are receiving this because you were mentioned.Message ID: @.***>

[The Hyde Group - a founding member of the Greener Futures Partnership. Investors In People – We Invest In People Gold. CHAS accredited. Positive About Disabled People. Investors In People – Health & Wellbeing Award.]

THE HYDE GROUP

The Hyde Group comprises

Community Benefit Societies and Exempt Charities: Hyde Housing Association Limited, Registered no. 18195R (Group Parent) Martlet Homes Limited, Registered no. 30648R Hyde Southbank Homes Limited, Registered no. 28851R Hillside Housing Trust Limited, Registered no. 29857R

Limited Companies (all registered in England): Brent Co-Efficient Limited, Registered no. 06437388 (Registered Charity 1205045) Hyde Charitable Trust, Registered no. 1803707 (Registered Charity 289888) Hyde Devco 2 Limited, Registered no. 12595854 Hyde Development Management Services Limited, Registered no. 12595840 Hyde Halesworth Limited, Registered no. 14417968 Hyde Holdco Limited, Registered no. 12588172 Hyde Investment Holdco Limited, Registered no. 12913291 Hyde Investment Leibniz Limited, Registered no. 13218839 Hyde Management Services Limited, Registered no. 12595774 Hyde New Build Limited, Registered no. 7250525 Hyde Newton Limited, Registered no. 14408293 Hyde Vale Limited, Registered no. 4019282 Rochester Riverside Managing Agent Limited, Registered no. 12048460

Limited Liability Partnerships (all registered in England): London Homebuilding Partnership LLP, Registered no. OC423288 The Kent Homebuilding Partnership LLP, Registered no. OC420884 Bilsham Road Development LLP, Registered no. OC427967

Joint Ventures (all registered in England): Grange Lane (Littleport) LLP, Registered no. OC444733 Harrow View LLP, Registered no. OC415893 51 College Road LLP, Registered no. OC403495 Packington Square LLP, Registered no. OC328947 Homes for the City of Brighton and Hove LLP, Registered no. OC420045 Newton Development Partners LLP, Registered no. OC444257 Halesworth Limited, Registered no. 13254980

The Registered Office of all the wholly owned legal entities in the Hyde Group is 30 Park Street, London SE1 9EQ

Joint Ventures might have a different Registered Office address

Hyde New Homes, Hyde Plus, Hyde Northside Homes and Hyde Minster are operating divisions of Hyde Housing Association Limited

For more information on how Hyde processes personal data, you can read our Privacy Noticehttps://www.hyde-housing.co.uk/privacy/

EMAIL DISCLAIMER The information in this email is strictly confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient and you have received this email in error you must take no action on its contents, nor must you copy or show it to anyone, or make use of the information. If you have received this in error, please reply to the email immediately, highlighting the error and confirming that it has been deleted from your system.

SECURITY WARNING Please note that this email has been created with the knowledge that the Internet is not 100% secure. You need to understand and observe this lack of security when emailing us.

VIRUSES Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice your system should have adequate virus protection.

cyberteenie commented 1 month ago

Perfect! I have just sent through an invite. Speak to you on Tuesday!

On Tue, Oct 8, 2024 at 5:05 PM Katie-Hyde @.***> wrote:

how about these: Tue 15th 10am wed 16th 4pm thurs 17th 11am

Katie Ford

Programme Manager Advice & Advocacy

T: 01243 816943

M: 07918 768587

E: @.**@.>

The Hyde Group • Martlet House • Southern Gate • Chichester • PO19 8SG

www.hyde-housing.co.ukhttp://www.hyde-housing.co.uk/

Follow us: LinkedInhttps://www.linkedin.com/company/the-hyde-group • Instagramhttps://www.instagram.com/thehydegroup/ • Facebook< http://www.facebook.com/HydeGroup>

UC helperhttps://www.uc-helper.co.uk/hyde-housing – a step-by-step guide to applying for Universal Credit

Cost of living helperhttps://col-helper.co.uk/hyde-housing - help and support at your fingertips

From: Kristina @.> Sent: 08 October 2024 15:53 To: yalla-coop/cost-of-living-support @.> Cc: Katie Ford @.>; Mention @.> Subject: Re: [yalla-coop/cost-of-living-support] User Experience Discovery (Issue #318)

This message originated from outside your organisation.

Hi Katie - what's your availability like the following week? Unfortunately that day doesn't work for me!

— Reply to this email directly, view it on GitHub< https://github.com/yalla-coop/cost-of-living-support/issues/318#issuecomment-2400077853>, or unsubscribe< https://github.com/notifications/unsubscribe-auth/AUYNC3SRFPVQL7ZAI3MG6U3Z2PWUZAVCNFSM6AAAAABHEL32ROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMBQGA3TOOBVGM>.

You are receiving this because you were mentioned.Message ID: @.***>

[The Hyde Group - a founding member of the Greener Futures Partnership. Investors In People – We Invest In People Gold. CHAS accredited. Positive About Disabled People. Investors In People – Health & Wellbeing Award.]

THE HYDE GROUP

The Hyde Group comprises

Community Benefit Societies and Exempt Charities: Hyde Housing Association Limited, Registered no. 18195R (Group Parent) Martlet Homes Limited, Registered no. 30648R Hyde Southbank Homes Limited, Registered no. 28851R Hillside Housing Trust Limited, Registered no. 29857R

Limited Companies (all registered in England): Brent Co-Efficient Limited, Registered no. 06437388 (Registered Charity 1205045) Hyde Charitable Trust, Registered no. 1803707 (Registered Charity 289888) Hyde Devco 2 Limited, Registered no. 12595854 Hyde Development Management Services Limited, Registered no. 12595840 Hyde Halesworth Limited, Registered no. 14417968 Hyde Holdco Limited, Registered no. 12588172 Hyde Investment Holdco Limited, Registered no. 12913291 Hyde Investment Leibniz Limited, Registered no. 13218839 Hyde Management Services Limited, Registered no. 12595774 Hyde New Build Limited, Registered no. 7250525 Hyde Newton Limited, Registered no. 14408293 Hyde Vale Limited, Registered no. 4019282 Rochester Riverside Managing Agent Limited, Registered no. 12048460

Limited Liability Partnerships (all registered in England): London Homebuilding Partnership LLP, Registered no. OC423288 The Kent Homebuilding Partnership LLP, Registered no. OC420884 Bilsham Road Development LLP, Registered no. OC427967

Joint Ventures (all registered in England): Grange Lane (Littleport) LLP, Registered no. OC444733 Harrow View LLP, Registered no. OC415893 51 College Road LLP, Registered no. OC403495 Packington Square LLP, Registered no. OC328947 Homes for the City of Brighton and Hove LLP, Registered no. OC420045 Newton Development Partners LLP, Registered no. OC444257 Halesworth Limited, Registered no. 13254980

The Registered Office of all the wholly owned legal entities in the Hyde Group is 30 Park Street, London SE1 9EQ

Joint Ventures might have a different Registered Office address

Hyde New Homes, Hyde Plus, Hyde Northside Homes and Hyde Minster are operating divisions of Hyde Housing Association Limited

For more information on how Hyde processes personal data, you can read our Privacy Noticehttps://www.hyde-housing.co.uk/privacy/

EMAIL DISCLAIMER The information in this email is strictly confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorised. If you are not the intended recipient and you have received this email in error you must take no action on its contents, nor must you copy or show it to anyone, or make use of the information. If you have received this in error, please reply to the email immediately, highlighting the error and confirming that it has been deleted from your system.

SECURITY WARNING Please note that this email has been created with the knowledge that the Internet is not 100% secure. You need to understand and observe this lack of security when emailing us.

VIRUSES Although we have taken steps to ensure that this email and attachments are free from any virus, we advise that in keeping with good computing practice your system should have adequate virus protection.

— Reply to this email directly, view it on GitHub https://github.com/yalla-coop/cost-of-living-support/issues/318#issuecomment-2400109531, or unsubscribe https://github.com/notifications/unsubscribe-auth/AXHQJWTKA5HZHC6VC2PV5ILZ2PYC5AVCNFSM6AAAAABHEL32ROVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDIMBQGEYDSNJTGE . You are receiving this because you were assigned.Message ID: @.***>

-- Kristina Jaggard Design and Project Management at Yalla Cooperative yallacooperative.com https://github.com/yalla-coop/internal/issues/yallacooperative.com (she / her / hers)

cyberteenie commented 2 weeks ago

Just documenting that I have reached out the organisation that had trouble accessing their site, and have messaged Erica regarding connecting with Kidney Care.

I have also booked a meeting with National Support Network to get a demo of the tool.