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zoho / SalesIQ-Mobilisten-ReactNative

Your mobile app's ideal live chat partner. Power up your mobile App with the SalesIQ Mobilisten SDK for React-Native.
https://mobilisten.io/
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java.lang.NullPointerException: Attempt to invoke virtual method 'java.lang.String com.zoho.livechat.android.models.SalesIQChat.getVisitid()' on a null object reference #89

Closed ankitCompunnel closed 2 weeks ago

ankitCompunnel commented 3 weeks ago

When start to chat adding all visitor's details like visitor' name , email and phone in chat window app when it fails to connect to operator app crashes in android .

bhahirathan-mb-11956 commented 3 weeks ago

Hi @ankitCompunnel,

We apologize for the inconvenience caused. We have fixed this issue in our current development build, which is in the testing phase and will be released soon. I'll keep you posted on the same regarding the updates.

Regards, Bhahirathan M, Zoho SalesIQ.

ankitCompunnel commented 3 weeks ago

Thanks @bhahirathan-mb-11956 for your response. Do let me know when it will be released because It is urgent issue and we have kept our project on hold due to this issue.

Regards, Ankit

bhahirathan-mb-11956 commented 2 weeks ago

Hi @ankitCompunnel,

The SDK build is currently in the QA testing phase and is planned for release this week.

bhahirathan-mb-11956 commented 2 weeks ago

Hi @ankitCompunnel ,

Thank you for your patience. We have fixed this issue.

We recommend you update to the latest version 9.2.0, and verify. Please feel free to write back to us at (support@zohosalesiq.com) in case of any issues.

Regards, Bhahirathan M, Zoho SalesIQ.