og:image not working on Microsoft teams

[izzatpete]

Hi i kinda need some help here. No matter what i did i just can't get the preview image working on Teams. Is there anything that i missing?

[0to9Digital]

Hi @izzatpete It looks like you've added the correct code:

<meta property="og:title" content="ITS Eval Guide \| Executive Summary \| ">
<meta property="og:image" content="https://trapezegroup.com.au/ee_assets/misc/eval-guide-og-image.jpg">
<meta property="og:description" content="Trapeze provides intelligent transport management systems and software solutions for the public transport sector including rail, bus, taxi and emergency services.">
<meta property="og:url" content="https://www.trapezegroup.com.au/its/eval-guide-executive-summary/">
<meta property="og:url:secure_url" content="https://www.trapezegroup.com.au/its/eval-guide-executive-summary/">

And the documentation of Microsoft Teams ask for an og:image tag: https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/share-to-teams-from-web-apps#craft-your-website-preview

Maybe this is a caching issue? Have you cleared your Browser / Teams App cache?

[izzatpete]

Hi @izzatpete It looks like you've added the correct code:

<meta property="og:title" content="ITS Eval Guide \| Executive Summary \| ">
<meta property="og:image" content="https://trapezegroup.com.au/ee_assets/misc/eval-guide-og-image.jpg">
<meta property="og:description" content="Trapeze provides intelligent transport management systems and software solutions for the public transport sector including rail, bus, taxi and emergency services.">
<meta property="og:url" content="https://www.trapezegroup.com.au/its/eval-guide-executive-summary/">
<meta property="og:url:secure_url" content="https://www.trapezegroup.com.au/its/eval-guide-executive-summary/">

And the documentation of Microsoft Teams ask for an og:image tag: https://docs.microsoft.com/en-us/microsoftteams/platform/concepts/build-and-test/share-to-teams-from-web-apps#craft-your-website-preview

Maybe this is a caching issue? Have you cleared your Browser / Teams App cache?

Hi @0to9Digital i did actually cleared the cache. i tested og:image:secure_url too previously but it seems TEAMS just can't preview the image for some reason.

[0to9Digital]

I think I can't help you. This looks like a Microsoft Teams bug. On my Teams account it's working correctly:

l)

I'll close this ticket for now.