Log in to Tuya failed

[SCOTTS948]

My Tuya plug in used to work great. Now none of the devices show up in Homekit. I have extended my trial and it's been approved.

I noticed in my logs it's saying this :[1/31/2023, 9:14:49 PM] [@0x5e/homebridge-tuya-platform] Login failed. code=1013, msg=request time is invalid

However I am 100% sure my login credentials provided are correct. I have deleted and reentered them only to get the same result.

How do i fix this?

[SCOTTS948]

Update: I solved this on my own. Then i was hit with another error that i'm stuck on.

[1/31/2023, 10:56:14 PM] [@0x5e/homebridge-tuya-platform] Login failed. code=1106, msg=permission deny [1/31/2023, 10:56:14 PM] [@0x5e/homebridge-tuya-platform] Please make sure your countryCode, username, password, appSchema is correct, and app account is linked with cloud project.

My region is correct. the user ID i'm using is from the link my tuya account tab (the UID number). My password does not include special characters (and it's my smart life password, not my tuya cloud password). I have checked the access code and secret code a million times over and they are accurate.

I feel so close to getting this working again...yet so far away. Thoughts?

[0x5e]

Someone tried change the password then it's working, can you have a try?

[sateeshruttala]

i did change the password but it didn't work

[floperrot44]

I had the same problem and i was turning around, checking everything a dozen of times, changing my password, etc... Finally i've sorted it by just reseting my password from Smartlife app on smartphone (and taked this new for api). Pay attention that i have put only lowercase chars and one number at the end of the password (10 chars long). Hope that will help!

[0x5e]

Login failed have many possibilities. @sateeshruttala you can confirm if the data center is wrong, see updated docs (faq) of how to locate your account's data center.

@floperrot44 In your case, can you try reseting back to your original password and see if it's working? If working, means this case just need to reset a password, not relating to the password strength. If not, may be a issue with password strength.

[quorea]

Hello @0x5e, I have the same problem, my data centre is correct and password is correct. Reading from comments above, I have a dash (-) in my iot account password. does it affect anything? [2/27/2023, 3:09:25 PM] [@0x5e/homebridge-tuya-platform] Login failed. code=1106, msg=permission deny [2/27/2023, 3:09:25 PM] [@0x5e/homebridge-tuya-platform] Please make sure your countryCode, username, password, appSchema is correct, and app account is linked with cloud project. [

[0x5e]

@quorea the plugin use app account to login, not iot account, they are different account, did you mixed these?

[quorea]

No I didn’t mix them. They are separate. It used to work perfectly until the last update. I asked because someone said he didn’t have any special characters in his password. Best regards,NanaOn Feb 27, 2023, at 22:23, gaosen @.***> wrote: @quorea the plugin use app account to login, not iot account, they are different account, did you mixed these?

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: @.***>

[0x5e]

@quorea I tried - in my password and it's working. recent update change the logic of data center choosing. can you post the country code and endpoint (if manually choose) from plugin config? and do you know which data center are you using before?

[quorea]

Country code 1, data centre is western America. Are talking about endpoint url?? I endpoint url is blank but from the app it is AZ

[0x5e]

@quorea have you tried 1.7.0-beta.32? you country code with data center is correct, and empty endpoint url is okay, any logs like this?

Login to: https://xxx.xxx.xxx

[quorea]

@0x5e i will confirm and get back to you.

[quorea]

@0x5e I just uninstalled beta 31 and installed beta 32 and problem solved everything is working. Thanks a zillion

[mischiedorian]

Update: I solved this on my own. Then i was hit with another error that i'm stuck on.

[1/31/2023, 10:56:14 PM] [@0x5e/homebridge-tuya-platform] Login failed. code=1106, msg=permission deny [1/31/2023, 10:56:14 PM] [@0x5e/homebridge-tuya-platform] Please make sure your countryCode, username, password, appSchema is correct, and app account is linked with cloud project.

My region is correct. the user ID i'm using is from the link my tuya account tab (the UID number). My password does not include special characters (and it's my smart life password, not my tuya cloud password). I have checked the access code and secret code a million times over and they are accurate.

I feel so close to getting this working again...yet so far away. Thoughts?

How did you fixed the [TuyaPlatform] Login failed. code=1013, msg=request time is invalid error? I'm having the same issue and I can't make it work.

[dustin555]

I know this is an older issue, but I'm still seeing it on 1.7.0-beta.50. Spent hours on it yesterday (changing pw on iot cloud site, different endpoints, uninstall/reinstall plugin, add/remove items from cloud app, yelling). What fixed it for me today was changing my password in the Tuya Smart iOS app. Why changing it on the website didn't work seems like a bug to me, but Tuya is not known for simplicity or elegance in my book.