search

0xCoto / PICTOR

📡 The official repository for the free-to-use PICTOR Radio Telescope
https://www.pictortelescope.com/
GNU General Public License v3.0
229 stars 25 forks source link

Email not received upon successful submission #10

Closed theredcameron closed 4 years ago

theredcameron commented 4 years ago

I have submitted two requests for data from two different email addresses and have not received any data. Please confirm system is still operational.

0xCoto commented 4 years ago

Hi @theredcameron

The system is indeed operational. What domain addresses have you used (gmail, hotmail...)? Did the emails arrive in spam by any chance? What parameters did you enter?

theredcameron commented 4 years ago

I use gmail. Parameters: Center Frequency: 1420 Bandwidth: 2.4 MHz Number of Channels: 2048 Number of Bins: 1000 Duration: 10 seconds

0xCoto commented 4 years ago

Can you share your email address (or send me an email to 0xcoto@protonmail.com if you don't want to share it publicly here)? I'd like to run a test or two to check if the email gets sent to your address at all.

sayan83 commented 4 years ago

Any updates on this? Even I am having similar issues. I used it in October 2019 and it worked fine, but now I am not getting any emails. Is it still functional?

0xCoto commented 4 years ago

Hi @sayan83, looks like there was a momentary crash with the software. PICTOR should be working fine now.

sayan83 commented 4 years ago

Thanks @0xCoto its working now.

theredcameron commented 4 years ago

I'm having these issues again. I've tried a number of different inputs, but I'm receiving no email. Please confirm the system is up and running.

0xCoto commented 4 years ago

@theredcameron It appears that the name of the observation you entered is 'Mark's obvs', and the telescope is being confused with the quotes (trying to end the string earlier than intended). You can try adding a \ before ' like so: 'Mark\'s obvs', or more safely, not using the ' character if not necessary.

theredcameron commented 4 years ago

Nevermind. It is working for me now.