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10up / windows-azure-storage

Use the Microsoft Azure Storage service to host your website's media files.
https://wordpress.org/plugins/windows-azure-storage/
BSD 2-Clause "Simplified" License
62 stars 46 forks source link

Latest releases not creating image sizes #229

Closed glowmedia closed 2 months ago

glowmedia commented 4 months ago

Describe the bug

EW recently noticed an issue where the plugin was only uploading the original image to azure and not creating other image sizes (thumbnails for example) so the WordPress media library shows grey squares instead of the image. We managed to get this working again by downgrading the plugin to 4.3.5 as nothing newer works

Steps to Reproduce

  1. upgrade to latest version
  2. upload new image
  3. check media library - grey square (no thumbnail)
  4. check azure storage - only initial image uploaded no resized versions.

Screenshots, screen recording, code snippet

No response

Environment information

OS: Linux Server: nginx/1.24.0 Hostname: www.xxxxxxxx.co.uk IP:Port: 169.254.129.3:8080 Document Root: /home/site/wwwroot

PHP v8.2.17 GD: bundled (2.1.0 compatible) Memory Limit: 800.0 MiB Max Script Execute Time: 60s Max Post Size: 256.0 MiB Max Upload Size: 256.0 MiB MYSQL

v8.0.36 Maximum No. Connections: 1,250 Maximum Packet Size: 1,024.0 MiB Data Disk Usage: 667.4 MiB Index Disk Usage: 906.5 MiB

WordPress information

`

wp-core

version: 6.5.3 site_language: en_GB user_language: en_GB timezone: Europe/London permalink: /%postname% https_status: true multisite: false user_registration: 0 blog_public: 0 default_comment_status: closed environment_type: production user_count: 11 dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/site/wwwroot wordpress_size: 58.60 MB (61449158 bytes) uploads_path: /home/site/wwwroot/wp-content/uploads uploads_size: 1.86 GB (1995996171 bytes) themes_path: /home/site/wwwroot/wp-content/themes themes_size: 58.60 MB (61445763 bytes) plugins_path: /home/site/wwwroot/wp-content/plugins plugins_size: 126.45 MB (132591136 bytes) database_size: 1.54 GB (1650393088 bytes) total_size: 3.63 GB (3901875316 bytes)

wp-dropins (2)

advanced-cache.php: true db.php: true

wp-active-theme

name: XXXXXXXX version: 3.6.3 parent_theme: none theme_features: disable-custom-font-sizes, disable-custom-colors, disable-custom-gradients, align-full, editor-color-palette, editor-font-sizes, align-wide, post-thumbnails, menus, widgets-block-editor theme_path: /home/site/wwwroot/wp-content/themes/xxxxxxxx auto_update: Disabled

wp-themes-inactive (6)

Twenty Nineteen: version: 2.8, author: WordPress Team, Auto-updates disabled Twenty Twenty: version: 2.6, author: the WordPress team, Auto-updates disabled Twenty Twenty-Four: version: 1.1, author: the WordPress team, Auto-updates disabled Twenty Twenty-One: version: 2.2, author: the WordPress team, Auto-updates disabled Twenty Twenty-Three: version: 1.4, author: the WordPress team, Auto-updates disabled Twenty Twenty-Two: version: 1.7, author: the WordPress team, Auto-updates disabled

wp-mu-plugins (1)

Health Check Troubleshooting Mode: author: (undefined), version: 1.9.1

wp-plugins-active (24)

Advanced Custom Fields PRO: version: 6.2.9, author: WP Engine, Auto-updates disabled Advanced Editor Tools: version: 5.9.2, author: Automattic, Auto-updates disabled Bootstrap 3 Shortcodes: version: 3.3.12, author: Michael W. Delaney, Filip Stefansson, and Simon Yeldon, Auto-updates disabled Entry Automation for Gravity Forms: version: 5.5.0, author: CosmicGiant, Auto-updates disabled FacetWP: version: 4.3, author: FacetWP, LLC, Auto-updates disabled FluentSMTP: version: 2.2.73, author: FluentSMTP & WPManageNinja Team, Auto-updates disabled Gravity Forms: version: 2.8.9, author: Gravity Forms, Auto-updates disabled Health Check & Troubleshooting: version: 1.7.0, author: The WordPress.org community, Auto-updates disabled Hotjar: version: 1.0.16, author: Hotjar, Auto-updates disabled Microsoft Azure Storage for WordPress: version: 4.3.5, author: 10up, Microsoft Open Technologies (latest version: 4.4.2), Auto-updates disabled Password Protected: version: 2.7.2, author: Password Protected, Auto-updates disabled SearchWP: version: 4.3.15, author: SearchWP, Auto-updates disabled Supply Chain Blocks: version: 2.0, author: Cite, Auto-updates disabled WP-ServerInfo: version: 1.66, author: Lester 'GaMerZ' Chan, Auto-updates disabled WP 2FA - Two-factor authentication for WordPress: version: 2.6.4, author: Melapress, Auto-updates disabled WP All Export - ACF Export Add-On Pro: version: 1.0.5, author: Soflyy, Auto-updates disabled WP All Export Pro: version: 1.8.8, author: Soflyy, Auto-updates disabled WP All Import - ACF Add-On: version: 3.3.8, author: Soflyy, Auto-updates disabled WP All Import - Yoast WordPress SEO Add-On: version: 1.1.8, author: Soflyy, Auto-updates disabled WP All Import Pro: version: 4.8.7, author: Soflyy, Auto-updates disabled WP Rocket: version: 3.15.10, author: WP Media, Auto-updates disabled WPS Hide Login: version: 1.9.15.2, author: WPServeur, NicolasKulka, wpformation, Auto-updates disabled Yoast SEO: version: 22.7, author: Team Yoast, Auto-updates disabled Yoast SEO Premium: version: 22.0, author: Team Yoast, Auto-updates disabled

wp-plugins-inactive (6)

Nginx Helper: version: 2.2.5, author: rtCamp, Auto-updates disabled Performance Lab: version: 3.0.0, author: WordPress Performance Team, Auto-updates disabled Query Monitor: version: 3.16.2, author: John Blackbourn, Auto-updates disabled WP Crontrol: version: 1.16.3, author: John Blackbourn, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_Imagick imagick_module_version: 1691 imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org imagick_version: 3.7.0 file_uploads: 1 post_max_size: 256M upload_max_filesize: 256M max_effective_size: 256 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 122 MB imagick::RESOURCETYPE_DISK: 1073741824 imagick::RESOURCETYPE_FILE: 98304 imagick::RESOURCETYPE_MAP: 512 MB imagick::RESOURCETYPE_MEMORY: 256 MB imagick::RESOURCETYPE_THREAD: 1 imagick::RESOURCETYPE_TIME: 9.2233720368548E+18 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, BMP ghostscript_version: not available

wp-server

server_architecture: Linux 5.15.153.1-1.cm2 x86_64 httpd_software: nginx/1.24.0 php_version: 8.2.17 64bit php_sapi: fpm-fcgi max_input_variables: 7000 time_limit: 60 memory_limit: 800M max_input_time: -1 upload_max_filesize: 256M php_post_max_size: 256M curl_version: 7.74.0 OpenSSL/1.1.1w suhosin: false imagick_availability: true pretty_permalinks: true current: 2024-05-14T13:09:51+00:00 utc-time: Tuesday, 14-May-24 13:09:51 UTC server-time: 2024-05-14T14:09:50+01:00

wp-database

extension: mysqli server_version: 8.0.36 client_version: mysqlnd 8.2.17 max_allowed_packet: 1073741824 max_connections: 1250

wp-constants

WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/site/wwwroot/wp-content WP_PLUGIN_DIR: /home/site/wwwroot/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 800M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8mb4 DB_COLLATE: undefined

wp-filesystem

wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable

`

Code of Conduct

jeffpaul commented 4 months ago

@rickalee @hugosolar are y'all seeing anything similar in your usage?

hugosolar commented 4 months ago

@jeffpaul I'm not seeing that behavior @glowmedia by any chance, are you seeing any error in the WP debug log? https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

glowmedia commented 3 months ago

@hugosolar

@jeffpaul I'm not seeing that behavior @glowmedia by any chance, are you seeing any error in the WP debug log? https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/#example-wp-config-php-for-debugging

I have installed a debug plugin but there are no obvious errors shown in the log this plugin generates, a few of the errors are:

PHP Warning: Cannot modify header information - headers already sent by (output started at /home/site/wwwroot/wp-includes/functions.php:6078) in /home/site/wwwroot/wp-includes/pluggable.php on line 1438 1 hour ago   13/06/24

PHP Warning: Cannot modify header information - headers already sent by (output started at /home/site/wwwroot/wp-includes/functions.php:6078) in /home/site/wwwroot/wp-includes/pluggable.php on line 1435

PHP Warning: Cannot modify header information - headers already sent by (output started at /home/site/wwwroot/wp-includes/functions.php:6078) in /home/site/wwwroot/wp-admin/admin-header.php on line 9

PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24

PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376

PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24

PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376

PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24
PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376 1 hour ago   13/06/24

PHP Deprecated: preg_match(): Passing null to parameter #2 ($subject) of type string is deprecated in /home/site/wwwroot/wp-includes/post.php on line 3376

hugosolar commented 3 months ago

@glowmedia our latest version (4.4.2) fixes an issue with content type not being set correctly in the block blob would you try updating the plugin to the latest version and try the upload process again? let me know how that goes

glowmedia commented 3 months ago

@hugosolar I am using the latest version of the plugin and the issue is still there, it only appears to work when using version 4.3.5, all later versions have the issue

glowmedia commented 3 months ago

@hugosolar after testing more and setting up an new environment, i have found out that it must be something in the very complicated theme i inherited, your plugin works fine on the standard wp themes but not ours.

glowmedia commented 3 months ago

@hugosolar on further testing, I set the theme to a default one and the issue was still present, so deactivated all plugins apart from yours and for some reason the issue is still there, could this be something with the environment?

glowmedia commented 3 months ago

Hi we have had a bit of brain wave, we have found the latest version of the plugin does work but only if you tick the 'Organise my uploads into month- and year-based folders' option. When this is unticked the issue happens. Can you let me know if there is anything that can be done so we don't have to have this option clicked? Thanks Steve

hugosolar commented 3 months ago

@glowmedia thank you for all the testing you've made! I'll investigate to see if I can replicate the issue and get back to you

glowmedia commented 3 months ago

@hugosolar I have modifed the plugin on one of my environments with your code and the issue looks to be fixed. Thank you

github-actions[bot] commented 2 months ago

It has been 7 days since more information was requested from you in this issue and we have not heard back. This issue is now marked as stale and will be closed in 7 days, but if you have more information to add then please comment and the issue will stay open.