Collect Twitter mentions of the specific topic: Support, negative sentiment - 25$ #43

Closed evgenydmitriev closed 3 years ago

In GitLab by @alina.park on Jun 4, 2020, 24:20

The goal for this issue is to collect a minimum of 200 tweets in response to the quality of Support services - there're no hard requirements on the type of organizations - we are interested in the work of support in general

A suggested way to deal with the issue is the following:

Find relevant to the topic events - ex: hacks, bugs, service outages, etc. - you need to search for the events when the customers might have needed the Support services. You may use Google News for this (the search query could be ${Organization} + ${Topic}). Example: “binance service outage”
Use the search results to figure the dates of the event (example: the exchange was hacked on Nov 26th)
Filter Twitter results by date close to the event
For this issue, look for the tweets, negatively commenting on the work of the specific organization’s Support services. As an example: slow response time of the support service, or any other sort of complaints on the phone or online support.
If you think the Tweet is relevant, add it to a CSV, using the following format: “username, date, tweet-content, topic”

To better understand if the Tweet addresses the necessary topic, you can find examples of the support-related tweets here.

Important note:

Do not Twitter-search for the topic-related keywords, such as “support” - instead, make sure to follow the steps, as described above. With that, filter Twitter search by dates and services' names only. (Example: search for “binance”, Nov 26-28)

To start the task:

Leave a comment in this GitLab issue.
In the comment, let us know you’ve started the task and mention the amount of time you will need to finish it.

Upon completion of the task:

Upload your CSV file to Google Drive and share it with alina.park@inca.digital
Leave a comment in the issue, saying you’re done
Send an email to alina.park@inca.digital with the info on the preferable payment method

Feel free to take a look at the issues on the rest of the topics below

In GitLab by @alina.park on Jun 4, 2020, 24:20

changed due date to June 18, 2020

In GitLab by @alina.park on Jun 4, 2020, 13:31

changed title from Collect Twitter mentions of the specific topic: Support, negative sentiment to Collect Twitter mentions of the specific topic: Support, negative sentiment{+ - 25$+}

In GitLab by @alina.park on Jun 8, 2020, 15:14

changed the description

In GitLab by @alina.park on Jun 8, 2020, 15:25

changed the description

In GitLab by @alina.park on Jun 8, 2020, 16:09

changed the description

In GitLab by @alina.park on Jun 8, 2020, 16:10

marked this issue as related to #54

In GitLab by @alina.park on Jun 8, 2020, 16:11

marked this issue as related to #52

In GitLab by @alina.park on Jun 8, 2020, 16:13

marked this issue as related to #51

In GitLab by @alina.park on Jun 8, 2020, 16:14

marked this issue as related to #50

In GitLab by @alina.park on Jun 8, 2020, 16:16

marked this issue as related to #53

In GitLab by @alina.park on Jun 16, 2020, 14:20

made the issue visible to everyone

In GitLab by @alina.park on Jun 19, 2020, 06:00

changed due date to June 30, 2020

In GitLab by @bekassyl.battalgazy on Jun 23, 2020, 08:43

Got it, will try to finish it in a day or two at most

In GitLab by @bekassyl.battalgazy on Jun 23, 2020, 12:30

Done

In GitLab by @alina.park on Jun 23, 2020, 14:42

didn't receive the invite

In GitLab by @alina.park on Jun 24, 2020, 10:03

changed the description

In GitLab by @alina.park on Jun 25, 2020, 21:01

Received now - clearing the payment

In GitLab by @nur_yernur on Jun 28, 2020, 18:23

Got the task, will finish in 8 hours.

In GitLab by @nur_yernur on Jul 1, 2020, 22:24

Done

In GitLab by @alina.park on Jul 8, 2020, 22:02

closed

1712n / challenge

Collect Twitter mentions of the specific topic: Support, negative sentiment - 25$ #43

A suggested way to deal with the issue is the following: