Contextual help: definitions for agency landing pages

[khandelwal]

On the agency landing pages we use a lot of industry jargon such as 'FOIA Library' or 'Public Liaison'. Let's get nice user-friendly definitions on these lined up for the great day that we have contextual search.

[rjmajma]

Given @ericadeahl's changes to the agency landing page here, https://github.com/18F/foia-hub/issues/629#issuecomment-83683502, I'm not sure this is necessary. Either way, did not complete.

[rjmajma]

Bad raph! Didn't finish, but worth doing. Moving to next sprint.

[rjmajma]

Here are some terms that I believe would be helpful to provide additional information for. The definitions are pulled from foia.gov, but may have been slightly tweaked.

Also, I think this warrants us figuring out a good usage for this. It's clear based on our work around the site copy that there is a need for this. @noahmanger did great work in the FEC Web App repo [https://github.com/18F/openFEC-web-app/pull/53] in creating a glossary. It's been pretty well received. I'd like to use it in our site. Thoughts?

[
   {
    "term":"Complex Request",
    "definition":"A FOIA request that an agency anticipates will involve a voluminous amount of material to review or will be time-consuming to process."
  },
{
    "term":"Exclusions",
    "definition":"Congress has provided special protection in the FOIA for three narrow categories of law enforcement and national security records. The provisions protecting those records are known as 'exclusions'. Records falling within an exclusion are not subject to the requirements of the FOIA. So, when an office or agency responds to your request, it will limit its response to those records that are subject to the FOIA."
  },
{
    "term":"Exemptions",
    "definition":"Certain categories of information are not required to be released in response to a FOIA request because release would be harmful to governmental or private interests.  When an agency withholds information in response to a FOIA request, they will apply one of nine exemptions to the FOIA to explain why they are doing so."
  },
{
    "term":"FOIA Library",
    "definition":"The FOIA Library, usually a separate page within an agency’s overall FOIA website, is a place for the public to view and inspect agency records to see if material is already available without the need to make a FOIA request."
  },
{
    "term":"Public Liaison",
    "definition":"If you have any issues with how an agency or office is handling your request, you can the agency or office's FOIA Public Liaison, who will work to address your concerns."
  },
{
    "term":"Request Service Center",
    "definition":"This is the contact at each agency or office where you can call and ask questions about your pending FOIA request. Each agency or office handles only the requests that have been sent to them and can only answer questions on pending requests within their office."
  },
{
    "term":"Simple Request",
    "definition":"A FOIA request that an agency anticipates will involve a small volume of material or which will be able to be processed relatively quickly."
  }
]

[noahmanger]

Just to bring her in, @meiqimichelle has also been looking to do this for EITI.

[meiqimichelle]

Totally. We are definitely implementing, just haven't gotten there yet. Need to work on other content/site dev work first. I'm thinking we're at least one sprint, more likely two, away from implementation of a glossary MVP on EITI. Def. keep me in the loop :D

[rjmajma]

Closed. Implementation is in #686