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18F / analytics.usa.gov

The US federal government's web traffic.
https://analytics.usa.gov
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(Bug) API Calls to /domain/*/reports/site/data are hanging #883

Closed ppsweb closed 2 months ago

ppsweb commented 3 years ago

I'm using postman to call this URL: https://api.gsa.gov/analytics/dap/v1.1/domain/usajobs.gov/reports/site/data?api_key=MY_API_KEY

I'm fairly sure this exact endpoint was working a few weeks ago but now its just hanging. It's not failing, so theres no error message to report, but it just hangs in Postman with no response.

Other endpoints are working just fine for me, so its not my API Key.

Any idea why this is failing all of a sudden?

ppsweb commented 3 years ago

Follow up: after hanging for a long time, I got a 504 Connection Time Out.

ppsweb commented 2 years ago

Hey @tdlowden just checking in - any idea what happened to this endpoint?

tdlowden commented 2 years ago

Hi ppsweb. We tried to figure this out a few months ago, as referenced at https://github.com/18F/analytics-reporter-api/issues/122. Honestly, we thought we solved it. But apparently it is still occurring. If I'm being honest, we don't have resources at the moment to try to dig really deep into the API. I will mark it in our roadmap for investigation, but I can't commit to any timeline for a fix. apologies

ppsweb commented 2 years ago

Ok gotcha, thanks for your quick response - I'll follow that other issue to keep track of it. Thanks all of your work on this project! You can close this issue as a duplicate if you want.

Souvik-Root commented 2 years ago

Hi,

Any updates on this issue?

I tried the API Url - https://api.gsa.gov/analytics/dap/v1.1/domain/weather.gov/reports/domain/data?api_key=MY_API_KEY

It does not return any response and just keeps loading. Then I get 504 Connection Time Out.

tdlowden commented 2 years ago

Hi. No updates as of now. My recommendation would be to try using the limit parameter to decrease the amount of records or run the report without specifying domain and extract the weather.gov information from the larger list. Sorry, we haven't been able to solve this!

Souvik-Root commented 2 years ago

@tdlowden

I tried using the limit parameter making the url - https://api.gsa.gov/analytics/dap/v1.1/domain/weather.gov/reports/domain/data?limit=5

I tried this on postman and it took 39.92s to provide me with a response.

image

The API is very slow right now.

levinmr commented 2 months ago

closing stale issue. There are related items open on the https://github.com/18F/analytics-reporter-api repo