Bug: Email is not always firing on application submission

18F / dol-whd-14c

The 14(c) system will become a modern, digital-first service. Applicants will be provided an intuitive online experience, guiding them through the information needed to complete their application correctly.

Other

16 stars 17 forks source link

Bug: Email is not always firing on application submission #603

Closed jmmcnj closed 6 years ago

jmmcnj commented 6 years ago

[ ] @binwang89 Verify emails are being sent / whether error logs show email failure

Sometimes happens, need to find pattern

jmmcnj commented 6 years ago

Madhu - further research needed to see pattern of failures if any, otherwise deeper bug review to find problems

EStriegel commented 6 years ago

@binwang89 Can you review the error logs to see if there is a pattern for email failures?

binwang89 commented 6 years ago

@EStriegel @mmurthydol @PrabhakarThummalaDOL I have tested it at INT site. However, I can't submit the application.
2 issues found during the testing:

The Worksite/Employee page can't show previous work site and I can't correct the the error.
while in the middle of working on the application, the system timeout message popup and asked if "Continue Working"

I tested it again at QA site with simple Initial application, and was able to submit the application. The email was firing on application submission.

binwang89 commented 6 years ago

@EStriegel @mmurthydol @PrabhakarThummalaDOL after i retested today (log off and log back in to 14c), it seems the issue was not there. I think it maybe browser or API refresh issue. I can not reproduce the same error anymore.

EStriegel commented 6 years ago

Cannot reproduce. Moving to Closed

mmurthydol commented 6 years ago

@binwang89 @EStriegel Michelle/Liz: Problem must have resolved from 14c online sending emails to the logged in user instead of contact person email

binwang89 commented 6 years ago

@EStriegel @mmurthydol I have tested the application and this issue has been resolved. I will close it.