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18F / dol-whd-14c

The 14(c) system will become a modern, digital-first service. Applicants will be provided an intuitive online experience, guiding them through the information needed to complete their application correctly.
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SMTP email format HTML/TEXT #778

Open PrabhakarThummalaDOL opened 6 years ago

PrabhakarThummalaDOL commented 6 years ago

Configure the application to send emails in HTML or TEXT formats.

EStriegel commented 6 years ago

Madhu email, 9/5: 1) Currently 14C Online always sends emails in HTML Format. Advantage to the user: They can click on the link provided. Disadvantage: Some companies disallow HTML Format emails to prevent phishing attacks. 2) Alternative is to send the email always in Text format. Advantage: Will work with all company email policies. Disadvantage: Users will have to copy and paste the link provided. 3) The best option would be to provide a user preference that allows user to choose this option. Under “Account” page we will need to provide a “card”/”box” for user preferences that allows the user to make this choice. We can then leave the default to “HTML Format”. There is also work involved behind the scenes to store this info.

What would be your preference given these options for email format? My recommendation: Option 2 is the cheapest if that is agreeable to business. Else I would recommend (3).

EStriegel commented 6 years ago

Implement option 3.

PrabhakarThummalaDOL commented 6 years ago

Implemented.