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18F / dol-whd-14c

The 14(c) system will become a modern, digital-first service. Applicants will be provided an intuitive online experience, guiding them through the information needed to complete their application correctly.
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Bug: IE 11 & 10 #89

Closed johnsonpatrickk closed 6 years ago

johnsonpatrickk commented 7 years ago

// IE9-11 has no method "contains" in SVG element and in Node.prototype. Bug #10259. var jqLiteContains = window.Node.prototype.contains || function(arg) { // jshint bitwise: false return !!(this.compareDocumentPosition(arg) & 16); // jshint bitwise: true };

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File: app.js

michellewang89 commented 7 years ago

Updates - OCIO pulled the latest code and deployed to DEV, and also fixed the firewall issue. Retested it during the weekend 10/30, the results -

  1. Firefox is working after firewall issue has been resolved.
  2. IE 9,10 is working, but IE seems still have CITRIX issue, need to be tested from office .
  3. Chrome can't be launch from Citrix, need to be tested from office. 14c_connection_by_IE_Chrome_FireFox.docx
michellewang89 commented 7 years ago

it seems we still have some browser compatibility issue for IE11. for IE 9 or 10, the content will be display, but in IE11, the content still can't be loaded. IE browser compatibility issue.docx

jmmcnj commented 7 years ago

We have tested this in our local IE 11 - Version 11.672.10586.0, what version is DOL running/testing on of IE 11?

rrefoy commented 7 years ago

@michellewang89 Can you circle up with @mgwalker on this next week?

jmmcnj commented 7 years ago

@michellewang89 and @mgwalker was there any resolution to this issue?

michellewang89 commented 7 years ago

DOL IE - Version: 11.0.9600.18524/ Update Versions: 11.0.37 tested good

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oghaffari commented 7 years ago

Note: there are a lot more issues than are captured by this story. Need to expand on this.

binwang89 commented 7 years ago

DOL is using the DHS trusted tester process for Section 508 testing and the testing tools of Trusted Tester process is designed for IE only. If the 14c application can run on IE, then we can not start the IV&V Section 508 assessment.

mmurthydol commented 7 years ago

@binwang89 Found a fix/workaround. IE -> Tools -> Compatibility View Settings -> uncheck "Display Intranet sites in compatibility view".

Questions: 1) Do we need to support IE compatibility view? If so, additional work is needed. 2) Is this setting being enforced through AD group policy? If so, ensure the above IE/workaround to unblock 508 testing.