18F / epa-notice

Web interface for viewing and commenting on proposed changes to federal regulations
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502 error when going to review and submit my comments #434

Closed konklone closed 7 years ago

konklone commented 8 years ago

After writing and saving a comment on Section IX.A (which included some minimal text, plus a PNG attachment [one of the screenshots from an earlier ticket]), I noticed the Review and Submit button on the right-hand sidebar:

screenshot from 2016-07-03 19-31-02

I clicked it, and then after some waiting, I got this:

screenshot from 2016-07-03 19-33-44

cmc333333 commented 8 years ago

regs.gov is down this weekend -- I'm guessing we're blocking while trying to retrieve data from it. We need to add a timeout to that request and treat it like an error state. The app knows how to deal with reg.gov errors, but apparently not timeouts.

cmc333333 commented 8 years ago

For reference, regs.gov is now up, so this page should work again. eregs/regulations-site#445 should fix it more permanently