As a user needing help I would like to get to customer support quickly.
Notes
What is the value to the user in this story?
improve the information architecture of the contact site to improve the user's to resolve their own issue.
What are things we should consider when making this story
Acceptance Criteria
[ ] Customer support can make an informed decision about what kinds of info needs to be in contact/help sections of the app (also potentially adding recs for where to improve the process)
Tasks to complete the story
[ ] generate GA report for login.gov/contact > sources / second page / pagesviews
[ ] add report to Drive
Definition of Done
[ ] Pull requests meet technical definition of done
User story
As a user needing help I would like to get to customer support quickly.
Notes
What is the value to the user in this story? improve the information architecture of the contact site to improve the user's to resolve their own issue.
What are things we should consider when making this story
Acceptance Criteria
Tasks to complete the story
Definition of Done