hannahkane
commented
6 years ago The user research and usability testing results and UX research is available within multiple repositories: https://github.com/18F/fs-permit-platform/tree/master/wiki and https://github.com/18F/fs-online-permitting/wiki. The current UI is based on the current fork of the United States Web Design System for the Forest Service: https://github.com/18F/fs-fork-uswds. Future iterations of the project will allow for that ui framework to grow and evolve.
Question/Comment on the Forest Service RFP
Name and affiliation
Thomas Delrue, Lead Software Architect, VariQ Corporation
Section of RFP documents
Question/Comment
The SOW talks about extending the existing platform and mentions an improved UX across permit types which seems to touch the entire existing platform/product. VariQ has an extensive experience with UX design through a number of projects we are currently working on for the United States Government, its agencies and its departments. When UX and Usability research is involved, it is probable that the conclusions drawn from the data generated by the research indicates a favor for (major) rework to be in line with more modern expectations by the end users. How radically different from the existing UI/UX will this improved UX be or is it desired to be? It would be beneficial for our evaluation process to have access to the UX Research Data (for instance having it published in the code repository) that has lead to the current platform's UX.