What steps will reproduce the problem?
1. Configure login to work correctly
2. Do some lookups - all good
3. Leave for a while with no lookup activity. I'm not sure how long, maybe 1 day
4. Try a lookup again - does not work. Takes a long time searching (see first
attachment), maybe 15 seconds and then returns "Undefined Result, please try
again" )(see second attachment)
5. Go back into settings and and click the "Log in" button. All good, that
works.
6. Now searches work again
What version of the product are you using? 2.07
What version of Android are you running? Jellybean on an S4
What version of Exchange are you connecting to? I think its most likely 2007
Please provide any additional information below.
It seems like this is some kind of credential timeout issue. Its like when you
first connect you get a token which is valid for authentication for a limited
period of inactivity. Once it has timed out you need to re login to get it back
again. I have no idea if this is how the app works and I also am open to the
possibilty that in this particular case it could be a limitation of the
specific Exchange server I am connecting to.
However, it would be good if, the app could work around this as follows - when
the app detects this state it automatically reissues the log in for me so that
it is a seamless experience for me.
Original issue reported on code.google.com by mjurg...@edcint.co.nz on 4 Jun 2013 at 11:06
Original issue reported on code.google.com by
mjurg...@edcint.co.nzon 4 Jun 2013 at 11:06Attachments: