1kc / razer-macos

Color effects manager for Razer devices for macOS. Supports High Sierra (10.13) to Monterey (12.0). Made by the community, based on openrazer.
GNU General Public License v2.0
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Add Support for Razer Basilik Pro #844

Open sarankota opened 9 months ago

sarankota commented 9 months ago

I have a Razer Basilik pro but looks like the app is unable to recognize the device

IValueSimplicity commented 9 months ago

Yeah, same problem here. Tried everything,

qwajman97 commented 8 months ago

Same here. I wish I knew how add support for it myself.

IValueSimplicity commented 8 months ago

Same here. I wish I knew how add support for it myself.

There's a version with support!!! Look into it!!

qwajman97 commented 8 months ago

Same here. I wish I knew how add support for it myself.

There's a version with support!!! Look into it!!

Where do you find it?

IValueSimplicity commented 8 months ago

Same here. I wish I knew how add support for it myself.

There's a version with support!!! Look into it!!

Where do you find it?

Download this version, only works dongled and wired

https://github.com/fcoury/razermacos-rs

dustandwater commented 8 months ago

Same here. I wish I knew how add support for it myself.

There's a version with support!!! Look into it!!

Where do you find it?

Download this version, only works dongled and wired

https://github.com/fcoury/razermacos-rs

Thank you so much for the link. Unfortunately I have no Idea how to install this. I'm just an average consumer with no programming knowledge. šŸ˜•

IValueSimplicity commented 8 months ago

https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

I really hope this works, if this doesn't work for you, we can result to email.

If this does work, however, you need to right click and open the file, otherwise the Mac will think that it's a malware, probably because it talks to USB ports on the Mac.

For some reason, the brightness slider doesn't work for the lights on the bottom of the V3 pro.

If you encounter any more problems with it please let me know, even let me know if it works, if it does, I may find a way to share to a larger group of people like on YouTube or something.

IValueSimplicity commented 8 months ago

https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

I really hope this works, if this doesn't work for you, we can result to email.

If this does work, however, you need to right click and open the file, otherwise the Mac will think that it's a malware, probably because it talks to USB ports on the Mac.

For some reason, the brightness slider doesn't work for the lights on the bottom of the V3 pro.

If you encounter any more problems with it please let me know, even let me know if it works, if it does, I may find a way to share to a larger group of people like on YouTube or something.

šŸ¤ž

dustandwater commented 8 months ago

Wow, thank you, I did not expect anybody to just help me out like that! Very nice of you! Unfortunately, when I Install and open the app in the way you said, it just says "The application ā€œRazer macOSā€ canā€™t be opened." I also ticked "override malware protection". (Screenshot) I'm in Macos Sonoma 14.3.

Am Di., 23. Jan. 2024 um 21:08 Uhr schrieb IValueSimplicity < @.***>:

https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

I really hope this works, if this doesn't work for you, we can result to email.

If this does work, however, you need to right click and open the file, otherwise the Mac will think that it's a malware, probably because it talks to USB ports on the Mac.

For some reason, the brightness slider doesn't work for the lights on the bottom of the V3 pro.

If you encounter any more problems with it please let me know, even let me know if it works, if it does, I may find a way to share to a larger group of people like on YouTube or something.

šŸ¤ž

ā€” Reply to this email directly, view it on GitHub https://github.com/1kc/razer-macos/issues/844#issuecomment-1906839450, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYYRRZF5TLJWBV4LNUROLBTYQAKCBAVCNFSM6AAAAABAUBLC7SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBWHAZTSNBVGA . You are receiving this because you commented.Message ID: @.***>

IValueSimplicity commented 8 months ago

Wow, thank you, I did not expect anybody to just help me out like that!

Very nice of you! Unfortunately, when I Install and open the app in the way

you said, it just says "The application ā€œRazer macOSā€ canā€™t be opened."

I also ticked "override malware protection". (Screenshot) I'm in Macos

Sonoma 14.3.

Am Di., 23. Jan. 2024 um 21:08 Uhr schrieb IValueSimplicity <

@.***>:

https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

I really hope this works, if this doesn't work for you, we can result to

email.

If this does work, however, you need to right click and open the file,

otherwise the Mac will think that it's a malware, probably because it talks

to USB ports on the Mac.

For some reason, the brightness slider doesn't work for the lights on the

bottom of the V3 pro.

If you encounter any more problems with it please let me know, even let me

know if it works, if it does, I may find a way to share to a larger group

of people like on YouTube or something.

šŸ¤ž

ā€”

Reply to this email directly, view it on GitHub

https://github.com/1kc/razer-macos/issues/844#issuecomment-1906839450,

or unsubscribe

https://github.com/notifications/unsubscribe-auth/AYYRRZF5TLJWBV4LNUROLBTYQAKCBAVCNFSM6AAAAABAUBLC7SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBWHAZTSNBVGA

.

You are receiving this because you commented.Message ID:

@.***>

This is a known problem, did you try right click on the app, then click open? Otherwise the mac says it can't open because it can't tell if it is malware.

IValueSimplicity commented 8 months ago

Wow, thank you, I did not expect anybody to just help me out like that!

Very nice of you! Unfortunately, when I Install and open the app in the way

you said, it just says "The application ā€œRazer macOSā€ canā€™t be opened."

I also ticked "override malware protection". (Screenshot) I'm in Macos

Sonoma 14.3.

Am Di., 23. Jan. 2024 um 21:08 Uhr schrieb IValueSimplicity <

@.***>:

https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

I really hope this works, if this doesn't work for you, we can result to

email.

If this does work, however, you need to right click and open the file,

otherwise the Mac will think that it's a malware, probably because it talks

to USB ports on the Mac.

For some reason, the brightness slider doesn't work for the lights on the

bottom of the V3 pro.

If you encounter any more problems with it please let me know, even let me

know if it works, if it does, I may find a way to share to a larger group

of people like on YouTube or something.

šŸ¤ž

ā€”

Reply to this email directly, view it on GitHub

https://github.com/1kc/razer-macos/issues/844#issuecomment-1906839450,

or unsubscribe

https://github.com/notifications/unsubscribe-auth/AYYRRZF5TLJWBV4LNUROLBTYQAKCBAVCNFSM6AAAAABAUBLC7SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBWHAZTSNBVGA

.

You are receiving this because you commented.Message ID:

@.***>

This is a known problem, did you try right click on the app, then click open? Otherwise the mac says it can't open because it can't tell if it is malware.

Try put it in your dock as well, and make sure all other versions are deleted

dustandwater commented 8 months ago

Wow, thank you, I did not expect anybody to just help me out like that! Very nice of you! Unfortunately, when I Install and open the app in the way you said, it just says "The application ā€œRazer macOSā€ canā€™t be opened." I also ticked "override malware protection". (Screenshot) I'm in Macos Sonoma 14.3. Am Di., 23. Jan. 2024 um 21:08 Uhr schrieb IValueSimplicity < @.***>:

https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

I really hope this works, if this doesn't work for you, we can result to

email.

If this does work, however, you need to right click and open the file,

otherwise the Mac will think that it's a malware, probably because it talks

to USB ports on the Mac.

For some reason, the brightness slider doesn't work for the lights on the

bottom of the V3 pro.

If you encounter any more problems with it please let me know, even let me

know if it works, if it does, I may find a way to share to a larger group

of people like on YouTube or something.

šŸ¤ž

ā€”

Reply to this email directly, view it on GitHub

#844 (comment),

or unsubscribe

https://github.com/notifications/unsubscribe-auth/AYYRRZF5TLJWBV4LNUROLBTYQAKCBAVCNFSM6AAAAABAUBLC7SVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSMBWHAZTSNBVGA

.

You are receiving this because you commented.Message ID:

@.***>

This is a known problem, did you try right click on the app, then click open? Otherwise the mac says it can't open because it can't tell if it is malware.

Try put it in your dock as well, and make sure all other versions are deleted

Yes, unfortunately even following all your tips precisely, I still get the same "canā€™t be opened" message.

IValueSimplicity commented 8 months ago

Can you send me a screenshot?

IValueSimplicity commented 8 months ago

I just want to help because it kinda sucks to spend over 100 on a mouse and not be able to fully use it :/

dustandwater commented 8 months ago

Can you send me a screenshot?

CleanShot 2024-01-24 at 11 54 40@2x

dustandwater commented 8 months ago

I just want to help because it kinda sucks to spend over 100 on a mouse and not be able to fully use it :/

That is so nice of you! Yes indeed, 150ā‚¬ is a bit much for half a mouse ;)

IValueSimplicity commented 8 months ago

Did you try adding it to dock and/or trying to right click on the icon before opening it? There should be a larger pop up then giving you the option to open anyway.

dustandwater commented 8 months ago

Yes, I got past that, added an exception, tried the dock and it's still the same. Once I got a crash report:


Translated Report (Full Report Below)

Incident Identifier: 02268FA3-6B61-40E3-940A-871DE2C28249 CrashReporter Key: A6CBD20F-DD6F-3595-EC54-E8D9C2B971CA Hardware Model: MacBookPro18,1 Process: Razer macOS [1938] Path: /Applications/Razer macOS.app/Contents/MacOS/Razer macOS Identifier: com.electron.razer-macos Version: 0.4.10 (0.4.10) Code Type: X86-64 (Native) Role: Default Parent Process: launchd [1] Coalition: com.electron.razer-macos [1589]

Date/Time: 2024-01-24 21:55:15.6132 +0100 Launch Time: 2024-01-24 21:55:15.5619 +0100 OS Version: macOS 14.3 (23D56) Release Type: User Report Version: 104

Exception Type: EXC_CRASH (SIGKILL (Code Signature Invalid)) Exception Codes: 0x0000000000000000, 0x0000000000000000 Termination Reason: CODESIGNING 1 Taskgated Invalid Signature

Triggered by Thread: 0

Thread 0 Crashed: 0  0x7ff7ffcd03dc 0x7ff7ffccd000 + 13276

Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000 rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x0000000000000000 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000 r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000 rip: rfl: 0x0000000000000203 tmp0: 0x0000000000000000 tmp1: 0x0000000000000000 tmp2: 0x0000000000000000

Binary Images: 0x202d34000 - 0x202dd3fff  n () <01ae3ae3-f6ca-34d1-a2f8-462ede5fa818>  n 0x7ff7ffccd000 - 0x7ff7ffcfcfff  () <3ba12577-21cf-3270-ac4e-4a558236468e>  0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report: dyld_process_snapshot_get_shared_cache failed PC register does not match crashing frame (0x0 vs 0x7FF7FFCD03DC)

EOF


Full Report

{"app_name":"Razer macOS","timestamp":"2024-01-24 21:55:15.00 +0100","app_version":"0.4.10","slice_uuid":"78b92786-16f2-3c2b-86dc-f633b22a7f09","build_version":"0.4.10","platform":0,"bundleID":"com.electron.razer-macos","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.3 (23D56)","roots_installed":0,"name":"Razer macOS","incident_id":"02268FA3-6B61-40E3-940A-871DE2C28249"} { "uptime" : 1200, "procRole" : "Default", "version" : 2, "userID" : 501, "deployVersion" : 210, "modelCode" : "MacBookPro18,1", "coalitionID" : 1589, "osVersion" : { "train" : "macOS 14.3", "build" : "23D56", "releaseType" : "User" }, "captureTime" : "2024-01-24 21:55:15.6132 +0100", "codeSigningMonitor" : 1, "incident" : "02268FA3-6B61-40E3-940A-871DE2C28249", "pid" : 1938, "translated" : true, "cpuType" : "X86-64", "roots_installed" : 0, "bug_type" : "309", "procLaunch" : "2024-01-24 21:55:15.5619 +0100", "procStartAbsTime" : 29597063576, "procExitAbsTime" : 29597857408, "procName" : "Razer macOS", "procPath" : "\/Applications\/Razer macOS.app\/Contents\/MacOS\/Razer macOS", "bundleInfo" : {"CFBundleShortVersionString":"0.4.10","CFBundleVersion":"0.4.10","CFBundleIdentifier":"com.electron.razer-macos"}, "storeInfo" : {"deviceIdentifierForVendor":"CCD7CB6C-4F06-54DE-8AFA-C4112DA1D9E4","thirdParty":true}, "parentProc" : "launchd", "parentPid" : 1, "coalitionName" : "com.electron.razer-macos", "crashReporterKey" : "A6CBD20F-DD6F-3595-EC54-E8D9C2B971CA", "codeSigningID" : "", "codeSigningTeamID" : "", "codeSigningFlags" : 16777216, "codeSigningValidationCategory" : 0, "codeSigningTrustLevel" : 4294967295, "sleepWakeUUID" : "82119B4E-B053-4B72-953E-1D447743A31D", "sip" : "enabled", "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGKILL (Code Signature Invalid)"}, "termination" : {"flags":66,"code":1,"namespace":"CODESIGNING","indicator":"Taskgated Invalid Signature"}, "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0}, "faultingThread" : 0, "threads" : [{"triggered":true,"id":35201,"threadState":{"flavor":"x86_THREAD_STATE","rbp":{"value":0},"r12":{"value":0},"rosetta":{"tmp2":{"value":0},"tmp1":{"value":0},"tmp0":{"value":0}},"rbx":{"value":0},"r8":{"value":0},"r15":{"value":0},"r10":{"value":0},"rdx":{"value":0},"rdi":{"value":0},"r9":{"value":0},"r13":{"value":0},"rflags":{"value":515},"rax":{"value":0},"rsp":{"value":0},"r11":{"value":0},"rcx":{"value":0},"r14":{"value":0},"rsi":{"value":0}},"frames":[{"imageOffset":13276,"imageIndex":1}]}], "usedImages" : [ { "source" : "P", "arch" : "x86_64", "base" : 8637333504, "size" : 655360, "uuid" : "01ae3ae3-f6ca-34d1-a2f8-462ede5fa818", "path" : "\b\r\u0001n\u0001", "name" : "\b\r\u0001n\u0001" }, { "source" : "P", "arch" : "arm64", "base" : 140703125262336, "size" : 196608, "uuid" : "3ba12577-21cf-3270-ac4e-4a558236468e", "path" : "\u0002", "name" : "\u0002" }, { "size" : 0, "source" : "A", "base" : 0, "uuid" : "00000000-0000-0000-0000-000000000000" } ], "vmSummary" : "ReadOnly portion of Libraries: Total=1196K resident=0K(0%) swapped_out_or_unallocated=1196K(100%)\nWritable regions: Total=27.0M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=27.0M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nSTACK GUARD 56.0M 1 \nStack 8176K 1 \nVM_ALLOCATE 19.0M 6 \nVM_ALLOCATE (reserved) 4K 1 reserved VM address space (unallocated)\nDATA 80K 3 \nDATA_CONST 32K 1 \n__DATA_DIRTY 16K 1 \nLINKEDIT 384K 4 \nTEXT 832K 2 \nmapped file 7.8G 33 \n=========== ======= ======= \nTOTAL 7.9G 53 \nTOTAL, minus reserved VM space 7.9G 53 \n", "legacyInfo" : { "threadTriggered" : {

} }, "logWritingSignature" : "410cee2589f5471f7fd05992241f704d3d887530", "trialInfo" : { "rollouts" : [ { "rolloutId" : "6434420a89ec2e0a7a38bf5a", "factorPackIds" : {

  },
  "deploymentId" : 240000011
},
{
  "rolloutId" : "62fe74515312cd4599bd3c80",
  "factorPackIds" : {
    "MYRIAD_BOOSTS" : "62fe74805312cd4599bd3c81"
  },
  "deploymentId" : 240000006
}

], "experiments" : [ { "treatmentId" : "5d51a80d-93ec-47e1-9027-675002e78e4a", "experimentId" : "6384d56b96e8d228551ec182", "deploymentId" : 400000027 } ] }, "reportNotes" : [ "dyld_process_snapshot_get_shared_cache failed", "PC register does not match crashing frame (0x0 vs 0x7FF7FFCD03DC)" ] }

Model: MacBookPro18,1, BootROM 10151.81.1, proc 10:8:2 processors, 32 GB, SMC Graphics: Apple M1 Pro, Apple M1 Pro, Built-In Display: BenQ PD2720U, 6016 x 3384, Main, MirrorOff, Online Memory Module: LPDDR5, Hynix AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Sep 1 2023 19:46:07 version 20.10.1073.3.8.7.165 FWID 01-b66346c5 AirPort: Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports Network Service: Wi-Fi, AirPort, en0 PCI Card: pci8086,15ec, USB eXtensible Host Controller, Thunderbolt@3,0,0 USB Device: USB31Bus USB Device: USB31Bus USB Device: USB31Bus USB Device: USB31Bus USB Device: USB3.1 Hub USB Device: SDDR-409 USB Device: My Book 25EE USB Device: USB3.1 Hub USB Device: BUP Slim BK USB Device: USB2.0 Hub USB Device: USB Billboard Device USB Device: USB2.1 Hub USB Device: Razer Basilisk V3 Pro Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Device: PD2720U, BenQ, 1, 36.1 Thunderbolt Bus: MacBook Pro, Apple Inc. Thunderbolt Bus: MacBook Pro, Apple Inc.

dustandwater commented 8 months ago

And when I run it from Terminal I get the following: johannes@MacBookProJo ~ % sudo open /Applications/Razer\ macOS.app The application cannot be opened for an unexpected reason, error=Error Domain=RBSRequestErrorDomain Code=5 "Launch failed." UserInfo={NSLocalizedFailureReason=Launch failed., NSUnderlyingError=0x6000034ff5a0 {Error Domain=NSPOSIXErrorDomain Code=153 "Unknown error: 153" UserInfo={NSLocalizedDescription=Launchd job spawn failed}}} johannes@MacBookProJo ~ %

IValueSimplicity commented 8 months ago

Let me look into it, don't worry we will find a way in the end. I need to figure out exactly what is preventing the opening, because I see you activated bypass malware protection in the app info. I'll let you know if I come up with something.

By the way, I am currently working on a huge project regarding Razer on apple devices. I am focusing on the Basilisk, and I may create a software for Mac utilising my current progress (I just need to implement Razer USB signals into my app) so I may be able to release a stronger alternative. So if Razer MacOS doesn't end up working, we still have some hope šŸ¤ž.

I'll try to get back to you as soon as possible.

IValueSimplicity commented 8 months ago

I have an idea, but it may be a stretch. It has worked consistently for me however.

The app clearly isn't working so try this:

Uninstall your current version, and reinstall but do not drag the icon into the applications folder.

Instead, drag it into your dock. What this will do is your Mac will consider it as a web app, and not a full app. Then try the right click open, it might work.

Don't drag the DMG, drag the app icon that comes up when it tempts you to drag it into applications.

Good luck!

dustandwater commented 8 months ago

I have an idea, but it may be a stretch. It has worked consistently for me however.

The app clearly isn't working so try this:

Uninstall your current version, and reinstall but do not drag the icon into the applications folder.

Instead, drag it into your dock. What this will do is your Mac will consider it as a web app, and not a full app. Then try the right click open, it might work.

Don't drag the DMG, drag the app icon that comes up when it tempts you to drag it into applications.

Good luck!

Thank you, I did exactly as you said, still the same. But great to have your support. Since you're working on a bigger solution I can also wait. I'd be happy to get an update via Email jbergerfotografie+github@gmail.com

Pjmuscatella commented 8 months ago

Just catching up on this thread. My Razer Basilik Pro also has had issues for a while trying to get it to work on Mac. I gave up and it seemed like many others did as well. It's great to see some action! Also I'd really be interested in your project when it's ready to launch. Just a consumer as well, and hoping to use full functionality of the mouse on my MacBook!

IValueSimplicity commented 8 months ago

Let's explore some solutions... have you tried everything I mentioned on this thread? if not please could you send a screenshot of your error popups?

tomasmiksa commented 7 months ago

I'm on the same boat with my new Razer Basilisk V3 Pro device. I tried to follow your advice, I even deactivated SIP in recovery mode via "csrutil disable", but I can't start the application at all, even from the dock. :( Please help...

IValueSimplicity commented 7 months ago

I'm on the same boat with my new Razer Basilisk V3 Pro device. I tried to follow your advice, I even deactivated SIP in recovery mode via "csrutil disable", but I can't start the application at all, even from the dock. :( Please help...

Did you download the exact version specified earlier this thread?

tomasmiksa commented 7 months ago

Of course, this one: https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

IValueSimplicity commented 7 months ago

Of course, this one: https://drive.google.com/file/d/17mAzmHY7jiR7Ef_Zg6UyECIw1KBp8uFE/view?usp=share_link

Can you by chance talk me through the steps you took in order to attempt to make it work?

tomasmiksa commented 7 months ago

Hi, I found first working version here: https://github.com/1kc/razer-macos/issues/778#issuecomment-1937464398

dustandwater commented 7 months ago

Hi, I found first working version here: #778 (comment)

Amazing!! Yes, I can confirm that this one works for me, too!

BrandonMarks6 commented 7 months ago

Hi, I found first working version here: #778 (comment)

I have also struggled with this same issue present in this thread. This link worked for me when only I had my mouse plugged in. This does not matter to me, but wanted to mention it just in case someone might benefit. Thanks for the help