nus-se-script
commented
2 years ago Team's Response
While it is something that we can work on in future iterations, we have resolved this issue with the use of a help command. For users who are unsure how to input the right command, they can either refer to our User Guide or use the help command to assist them.
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: Since the severity was moved to Very Low but was not justified, I shall assume that the developer would like to treat it as a cosmetic issue, a typo that missed mentioning of the help command or user guide.
In this case, the developers should accept this as a cosmetic issue at the very least.
:question: Issue severity
Team chose [severity.VeryLow]
Originally [severity.Low]
- [x] I disagree
Reason for disagreement: I do not agree that this is a cosmetic issue as it misses out a lot of information that can be provided within the error message.
If it is a typo, it is sufficiently detrimental that it may affect the normal usage of the user and pose minor inconveniences due to the severe lack of information.
Error feedback messages which are paramount to user's experience and assist users in correcting their commands.
The error messages provided by the application does not assist the user in this regard at all as it provides no further information other than "it is wrong".