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202-ecommerce / stripe_official

After years of hard work with Stripe connector for PrestaShop, 202 ecommerce stop the development of Stripe module on January 9th 2023. Thanks for all contributors that help us!
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Wrong postal code form field #134

Closed Teddy-GFCOM closed 2 years ago

Teddy-GFCOM commented 2 years ago

Hello,

I currently have a PrestaShop 1.7.8.2 with Stripe 2.4.2 installed and configured on it. The website use CloudFlare CDN. My PrestaShop sell only virtual products. PrestaShop is in French (default) and English.

A customer tried to make an order with a address in Canada. Everything worked fine in PrestaShop, except that Stripe Card Form asked for a Postal Code in french format NNNNN instead of a Canadian format, eg. S4T 1T2

The only fix I found was to disable the Postal Code in the form (not recomended)

clotairer commented 2 years ago

Hi @Teddy-GFCOM

This part is totally manage by Stripe Elements which is the front end library of Stripe. According to the stripe documentation : https://stripe.com/docs/js/element/postal_code_formatting postal code format depend of the credit card number. Do you have make the test with a Canadian Credit Card ?

Teddy-GFCOM commented 2 years ago

Hi @clotairer

Thank you.

After testing with a Canadian Credit Card (picked here https://stripe.com/docs/testing#international-cards) the forms works well, there is no issue.