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202-ecommerce / stripe_official

After years of hard work with Stripe connector for PrestaShop, 202 ecommerce stop the development of Stripe module on January 9th 2023. Thanks for all contributors that help us!
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Encountered some incorrect charges #52

Closed kenlog closed 3 years ago

kenlog commented 3 years ago

Hi guys, I have encountered some incorrect charges, specifically in one case greater than the order amount and in another case lower. The version of the module used 2.3.1 instead PS v1.7.7.1 If you provide me with information on how to proceed to identify the cause of the bug we could investigate further. Thanks

mribeiro202 commented 3 years ago

Hello @kenlog We would need more information to reproduce your problem, I suggest you contact the support department directly so they can reproduce and identify the problem. Here is the link: https://addons.prestashop.com/en/contact-us?id_product=24922

kenlog commented 3 years ago

@mribeiro202 thank you very much i contacted by addons.