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202-ecommerce / stripe_official

After years of hard work with Stripe connector for PrestaShop, 202 ecommerce stop the development of Stripe module on January 9th 2023. Thanks for all contributors that help us!
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Webhook not created automatically #69

Closed maximedewelle closed 3 years ago

maximedewelle commented 3 years ago

Hi,

I've installed the module on my prestashop website. I've also connected the module to Stripe. Payments are processed successfully but the webhook is not configured in my Stripe account and the status of some intend payments are not updated. I have no idea of the URL of the endpoint that I should create as it is specified in the documentation that the webhook should be created automatically.

Thank you for your help.

mribeiro202 commented 3 years ago

Hello @maximedewelle I think you should write to our support team and they will help you to analyse this problem. Here is the link: https://addons.prestashop.com/en/contact-us?id_product=24922

mribeiro202 commented 3 years ago

Hi @maximedewelle The latest version of Stripe (v2.3.2) is now available, since this afternoon. Maybe you could try to update the module to see if it can fix your problem.

Have a nice day.

mribeiro202 commented 3 years ago

Hi @maximedewelle

I take the liberty of closing this issue, do not hesitate to reopen if necessary. This have been fixed in the latest version.

have a nice day